Monica Kennedy
Milwaukee,Wisconsin
Summary
Dynamic professional with a proven track record at Milwaukee County Vel R. Phillips Juvenile Justice Center, adept in crisis management and program coordination. Skilled in employing restraint techniques and fostering a secure environment, I excel in high-stress situations, demonstrating exceptional problem-solving abilities and a commitment to enhancing facility security and inmate rehabilitation.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Milwaukee County Vel R. Phillips Juvenile Justice Center
Milwaukee, Wisconsin
10.2024 - Current
- Constantly monitoring the actions of juveniles in assigned areas to maintain order and prevent disturbances
- Conducting regular cell searches to detect contraband
- Escorting juveniles within the facility and during transport
- Enforcing facility rules and disciplinary procedures
- Responding to emergencies and crisis situations
- Observing and documenting juvenile behavior, including physical and mental health concerns
- Writing detailed reports on incidents, observations, and disciplinary actions
- Maintaining accurate records of juvenile activities and interactions
- Receiving and processing new juveniles upon arrival at the facility
- Conducting searches of personal belongings
- Preparing juveniles for court appearances
- Overseeing the release process for juveniles
Teachers Assistant/Substitute Teacher/Certified Behavior Technician
Maxim Healthcare Staffing
Milwaukee, Wisconsin
09.2022 - Current
- Uphold an orderly classroom environment and provided a positive learning experience
- Facilitate monitoring of classroom, playground, and other school areas as directed by administration in the absence of the regular teacher
- Creating lesson plans providing and/or engaging students with material necessary to continue learning the process in the absence of regular lesson plans
- Assigned homework, mentored, and engaged students
- Created and maintained discipline and classroom control that fostered a safe and productive learning environment
- Provided one-on-one instructional and behavioral support
- Implement Behavior Intervention Plan
- Utilized behavior strategies defined in the Behavior Intervention Plan
- Participate in IEP meetings as appropriate
- Maintained appropriate documentation, records, and reports
- Participate in developing data collection systems, and monitor data collection to ensure the success of the behavior plan
- Work alongside families and community partners to provide individualized support and high expectations for the student(s)
- Work to educate the whole child by using our expanded definition of student success so all students have the habits, skills, and mindsets needed to thrive
Temporary Casual Entrance Screener
Advocate Aurora Health Care
Milwaukee, Wisconsin
10.2021 - 05.2022
- Interact with a diverse client population and providing excellent Customer Service
- Working with others as part of a team, interpedently and collaboratively
- Problem solving & managing conflict
- Addressing customer concerns and complaints
- Developed rapport with patients of all ages, staff, and department leaders
- Worked with a variety of customers in a friendly courteous manner
- Listening to customers’ questions and concerns to successfully determine the customer’s needs
Licensed Special Education Paraprofessional/ Substitute Teacher/General Office Support
Milwaukee Public Schools
Milwaukee, Wisconsin
10.2016 - 08.2020
- Helping with developing and implementing curriculum for students with special needs
- Monitoring student’s ‘progress and supervising curriculum-based testing procedures
- Supervised student’s activities in class, cafeteria, hallways, and playgrounds
- Assisting students in achieving academic success
- Working with students who may be aggressive or disruptive in class
- Working on a one-on-one basis with students who may need special attention
- Help students during snack time and with their toileting needs
- Test students to determine their understanding of concepts taught in class
- Consultation and collaboration with Special Education and Regular Education Teachers as well as related service staff
- Assisted in training new paraprofessionals
Early Childhood Support Teacher
Kohl’s Corporation
Milwaukee, Wisconsin
04.2015 - 12.2015
- Instructed children on their daily basic skills such as colors, shapes, letters, and numbers
- Planned and carried out a curriculum that focused on different areas of child development
- Planned and implemented age-appropriate activities that enhanced a child's natural growth and development
- Maintained confidentiality of the children and parents
- Created and implemented lesson plans based on Wisconsin Model of Early Learning Standards and the Creative Curriculum program
- Maintained safety, care, and nurturance of children at all times
- Wrote notes on the children's daily sheets about their day, including charting all diaper changes, feedings, and naps
- Conducted informal assessments of children
- Encouraged nutritious eating, physical activity, and teach children about safety and self-care
- Responsible for all children enrolled inside the classroom, writing, and implementing lesson plans, parental communications and all other day-to-day operations
Family Engagement Specialist
SaintA
Milwaukee, Wisconsin
03.2014 - 12.2014
- Performed transportation/driving services for clients/children who are participating in family interaction sessions
- Clearly and effectively advocated for the needs and interest of families who are receiving supervised and unsupervised sessions through the Family Services Department
- Appropriately assessed child and family’s needs and utilizes assessment information to establish relevant, strength-oriented objectives that are in line with primary goals of child safety and improved family functioning
- Consistently empowered parents to have safe and rich interactions with their children
- Assessed family progress and proactively initiates increase or decrease in contact frequency
- Accurately articulated the progress and barriers related to the Family Interaction Plan and makes permanent plan recommendations based on observations during family interaction visits
- Attended thirty-and-sixty-day staff meetings
- Created support plans and case plans to help clients manage challenges in their lives
- Which may also include designing behavior intervention plans
- Evaluated clients' needs, situations, and strengths to determine their goals
- Conduct initial and annual assessments in a client's home
- Monitored clients' situations and follow up to ensure that they have improved
- Also, evaluated whether a client is moving towards their goals
- Maintained case files and records
Education
Associate degree - Criminal Justice
American Intercontinental University
Schaumburg, IL06-2017
Skills
- Restraint techniques
- Crisis management
- File and record maintenance
- Behavioral disorders
- Correctional facility procedures
- Program coordination
- Inmate supervision
- Excellent problem solver
- Inmate monitoring
- Observation techniques
- Policy enforcement
- Facility security
- Crisis prevention intervention (CPI)
References
References available upon request.
Timeline
Correctional Officer
Milwaukee County Vel R. Phillips Juvenile Justice Center
10.2024 - Current
Teachers Assistant/Substitute Teacher/Certified Behavior Technician
Maxim Healthcare Staffing
09.2022 - Current
Temporary Casual Entrance Screener
Advocate Aurora Health Care
10.2021 - 05.2022
Licensed Special Education Paraprofessional/ Substitute Teacher/General Office Support
Milwaukee Public Schools
10.2016 - 08.2020
Early Childhood Support Teacher
Kohl’s Corporation
04.2015 - 12.2015
Family Engagement Specialist
SaintA
03.2014 - 12.2014
Associate degree - Criminal Justice
American Intercontinental University
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