Monica Lafleur
New Smyrna Beach,FL
Summary
Legal administrative assistant and receptionist with 7 years of experience providing support to attorneys and paralegals. Skilled in the organization of case files and managing multiple priorities in an effective timely manner.
Overview
7
7
years of professional experience
Work History
Legal Administrative Assistant/Receptionist
Cameron Hodges Coleman Lapointe & Wright, PA
01.2020 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep.
- Assisted with preparation of trial materials and documents.
- Indexed pleadings and other legal documents for review by attorneys and paralegals.
- Maintained confidentiality of information regarding clients and company.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
Legal Administrative Assistant/Receptionist
Hassell-Legal, PA
07.2017 - 12.2019
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Provided clerical support to company employees by copying, faxing, creating folders, and filing documents.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
Education
High School Diploma -
Lisgar Collegiate Institute
Ottawa, Canada 06.1987
Skills
- Office Administration
- Correspondence
- File Organization
- Administrative Support
- Team-oriented Personality
Timeline
Legal Administrative Assistant/Receptionist
Cameron Hodges Coleman Lapointe & Wright, PA
01.2020 - Current
Legal Administrative Assistant/Receptionist
Hassell-Legal, PA
07.2017 - 12.2019
High School Diploma -
Lisgar Collegiate Institute
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