Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Monica Larkin

Glen Burnie,MD

Summary

Friendly Server/Bartender with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Red Brick Station
10.2023 - Current
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
  • Adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Offered information on new menu items, seasonal and daily specials, and pairings.
  • Followed safety, sanitization and food handling guidelines.
  • Kept food service and preparation areas clean and neat.
  • Listened to guest needs and responded promptly for personalized service.

Doordash Driver

DoorDash
08.2022 - Current
  • Handling packages
  • Multitasking
  • Getting the packages to their destination in pristine condition
  • When engaging with guests always have a happy tune and a smile on your face

Bartender

Chillis
09.2021 - 07.2023
  • Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
  • Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
  • Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
  • Created specialty cocktails following complex recipes.
  • Maintained thorough understanding of ingredients and preparation of menu items.
  • Exceeded customer service expectations to earn positive feedback.

Bartender

Main Street Tower
07.2018 - 07.2021
  • Prohibited guest purchases in instances involving excessive alcohol consumption or impaired condition.
  • Upheld strict bar presentation standards for operational procedures, employees, and sanitation.
  • Delivered positive experiences to guests by maintaining efficient bar and keeping drinks flowing.

Store Manager

Retro Fitness Gym
10.2017 - 07.2019
  • Time management
  • Fast paced environment
  • Customer escalation
  • Marketing
  • Payroll
  • Training new employees
  • Keeping the energy high and exciting
  • Handling off sight and on sight issues such as fixing gym equipment without a a manual
  • Upselling memberships
  • Creating fun and new ideas to keep our guests coming back and new ones coming in

Education

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Harford Community College
Bel Air, MD

Skills

  • Hand-Eye Coordination
  • Table resetting
  • Dietary Needs
  • Food inspection
  • Guest Engagement (10 years)
  • Restocking Items (10 years)
  • Food Delivery (3 years)
  • Team member support (10 years)
  • Order Management (10 years)
  • Serve Food
  • Banquet Experience (2 years)
  • Food Safety (7 years)
  • Management (3 years)
  • Kitchen Management Experience
  • Management (2 years)
  • Catering (2 years)
  • POS
  • Cash handling (10 years)
  • Time management (10 years)
  • Bartending
  • Serving Experience
  • Driving
  • Marketing (2 years)
  • Forecasting
  • Upselling
  • Merchandising (3 years)
  • Leadership (4 years)
  • Inventory Control
  • Budgeting (7 years)
  • Pricing
  • Restaurant Experience (7 years)

Certification

  • Food Handler Certification
  • Bartender License
  • Driver's License

Timeline

Server

Red Brick Station
10.2023 - Current

Doordash Driver

DoorDash
08.2022 - Current

Bartender

Chillis
09.2021 - 07.2023

Bartender

Main Street Tower
07.2018 - 07.2021

Store Manager

Retro Fitness Gym
10.2017 - 07.2019

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Harford Community College

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Monica Larkin