Monica LaRocco
Drums,PA
Summary
Results-oriented and collaborative professional bringing expertise in brand management. Delivers strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency and performance.
Overview
19
19
years of professional experience
Work History
Manager Marketing
Verizon
11.2022 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Sr. Analyst Operations Support
Verizon
07.2020 - 11.2022
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Delivered accurate financial forecasts by conducting thorough data analysis and research on market trends.
- Improved company efficiency with development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
Sr. Analyst Indirect Sales Operations
Verizon
10.2013 - 07.2020
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Facilitated smooth communication between channel partners and internal teams such as marketing, finance, and operations departments.
Assistant Retail Sales Operations
Verizon
12.2004 - 09.2013
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Education
High School Diploma -
Tunkhannock High School
Tunkhannock, PA06.2001
Skills
- Strategic Planning
- Sales Enablement
- Cross-functional Collaboration
- Brand Management
- Marketing Plan Development
Timeline
Manager Marketing
Verizon
11.2022 - Current
Sr. Analyst Operations Support
Verizon
07.2020 - 11.2022
Sr. Analyst Indirect Sales Operations
Verizon
10.2013 - 07.2020
Assistant Retail Sales Operations
Verizon
12.2004 - 09.2013
High School Diploma -
Tunkhannock High School