Monica Lazarus

• Oversaw office employees to ensure productivity and adherence to deadlines and company standards.
• Collaborated with marketing team to develop promotional strategies for artists and special events.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Negotiated contracts, scheduled artists, and managed logistics, serving as a key liaison between artists and venue.
• Interviewed and trained new hires, ensuring compliance with employment paperwork.
• Organized maintenance to ensure a clean and safe office environment.
• Reported company progress to the CEO, focusing on operational improvements.
• Managed travel arrangements for artists and teams, including transport and accommodations.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated invoices and payments, ensuring timely processing.
• Promoted special events at the restaurant/lounge for holidays and special occasions through social media management.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Assisted in the development of marketing materials, enhancing artists'' brand image and audience reach.
• Conducted thorough research on potential new clients, providing valuable insights into potential collaborations or signings.

• Coordinated domestic and international travel arrangements for artists and clients.
• Organized in-gallery sales events featuring major artists.
• Collaborated with cross-functional teams to ensure seamless event execution.
• Created memorable experiences for attendees by incorporating unique elements into each event.
• Improved attendee satisfaction rates by consistently gathering feedback and making necessary adjustments during events.
• Streamlined event logistics, reducing costs and improving overall efficiency.
• Conducted post-event evaluations to identify areas of improvement and inform future planning initiatives.
• Negotiated contracts with vendors, securing competitive pricing and quality services for events.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Coordinated florists, photographers, and musicians for events.
• Managed media interviews for artists and updated company social media platforms.
• Assisted in developing marketing visuals and promotional materials for events.
• Maintained on going communication with all artists.

• Developed and executed all aspects of events from planning to execution.
• Built strategic relationships with vendors to enhance event quality and customer satisfaction.
• Managed venue relations and expectations throughout the event lifecycle.
• Prepared event itineraries and marketing materials for clients.
• Resolved any customer complaints involving food or beverage quality and service.
• Maintained highest standards for beverage quality and service.
• Organized successful special events that contributed to increased sales figures.
• Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.

• Served as the first point of contact for visitors, reflecting the company’s mission and values.
• Managed the CEO’s calendar and coordinated office tours for instructors and fans.
• Assisted with special projects and maintained logs for guest access and supplies.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Assisted in organizing office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Maintained inventory of office supplies and placed orders.

• Managed lead data tracking and maintained the CEO’s calendar.
• Provided clerical assistance and generated reports for management.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Assisted with leasing inquiries and conducted property tours.
• Managed appointments for leasing consultants.
• Maintained an organized workspace, ensuring that all necessary documents and information were readily accessible for efficient task completion.
• Improved communication between property management teams by creating and distributing regular status updates on leasing activities.
• Maintained accurate and up-to-date tenant files, ensuring compliance with record-keeping requirements and facilitating easy access to information.
• Assisted in the preparation of marketing materials, contributing to increased property exposure and prospective tenants.
• Supported the eviction process when necessary by gathering documentation required for legal proceedings while maintaining confidentiality standards.
• Managed incoming calls from prospective tenants, providing detailed information about available properties while maintaining a professional tone.
• Collaborated with maintenance staff to promptly address tenant maintenance requests, promoting positive tenant relations and reducing turnover rates.
• Provided exceptional customer service during interactions with both current and prospective tenants through courteous communication skills.
• Supported leasing team with coordinating open houses and property tours, ensuring a smooth experience for potential renters.

Highlights available upon request.