Monica Le

A dynamic team player with proven expertise in hospitality service and problem-solving honed at Dunkin Donuts. Excelled in maintaining a pristine environment, enhancing customer satisfaction, and collaborating effectively to exceed service goals. Skilled in clear communication and customer service, adept at addressing guest needs to create exceptional experiences. Detail-oriented individual with outstanding communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, focusing on optimizing processes, and supporting team objectives.