Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Monica Lewis

Bristow,IA

Summary

Focused Billing Clerk/Office Administration with 19 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.

I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Office Coordinator

Simplot Grower Solutions
09.2022 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Reconciled account files and produced monthly reports.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Kept high average of performance evaluations.

Billing Specialist

Landus
08.2005 - 08.2022
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Worked with sales staff assist with properly applying customer remittances.
  • Responded to customer concerns and questions on daily basis.
  • Used data entry skills to accurately document and input statements.
  • Executed billing tasks and recorded information in company databases.
  • Managed invoicing and payment processing operations.
  • Handled account payments and provided information regarding outstanding balances.

Education

High School Diploma -

AHST
Avoca, Iowa
05.1995

Skills

  • Billing Dispute Resolution
  • Information Updates
  • Records Organization and Review
  • Invoice Documentation Management
  • Billing Data Verification
  • Sales Tickets
  • Invoicing Proficiency
  • Monthly Reconciliations
  • File Organization
  • Inventory Coordination
  • Bookkeeping
  • Data Entry
  • Customer Service

Additional Information

I am a dependable employee who is always on time (usually early) to start my work day. I enjoy working with the public and assisting in anyway I can. I am always trying to the best of my ability to help co-workers as well as customers on a daily basis.


Thank you for your time.


Timeline

Office Coordinator

Simplot Grower Solutions
09.2022 - Current

Billing Specialist

Landus
08.2005 - 08.2022

High School Diploma -

AHST

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Monica Lewis