Summary
Overview
Work History
Education
Skills
Certification
Foreign Language Skills
Training
Timeline
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Monica Lewis

Savannah

Summary

Experienced entrepreneur with a proven track record in marketing, customer service, and facility oversight spanning over two decades. Skilled in collaborating effectively with individuals across all organizational levels, fostering strong relationships and driving business growth. Demonstrated ability to adapt to diverse environments and deliver exceptional results through strategic decision-making and innovative problem-solving approaches. Adept at identifying opportunities for improvement and implementing solutions that enhance operational efficiency and customer satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Parkway Tavern - Owner

Parkway Tavern
01.2025 - Current

Parkway Tavern - 3737 Southport Springs Pkwy, Zephyrhills Fl 33541


Purchased restaurant and took profits from $10k a month to over $75k monthly

All ordering and purchasing for restaurant and golf cart service

Established golf simulators at the restaurant clubhouse for the golf course.

Provided banquet services for up to 250 people.

Founder and Owner of Priority Pharmacy

Priority Pharmacy
01.2024 - 05.2025

36255 US HWY 19 N, Palm Harbor Fl 34684

  • Managed daily pharmacy operations, ensuring compliance with regulations and safety standards.
  • Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
  • Trained staff on pharmaceutical protocols and customer service best practices to enhance patient care.



Founder and Owner of Prestige Pharmacy

Prestige Pharmacy
01.2024 - 09.2024

1357 S Parsons Ave, Seffner Fl 33584


  • Opened pharmacy from ground up and obtained licensure.
  • Maintained all aspects such as payroll, taxes, training, licenses, certifications, order and control inventory, hiring, and all state and federal regulations.
  • Obtained contracts with all wholesalers and suppliers.
  • Compounded medications such as capsules, troches, and suppositories.
  • Established key performance indicators to measure operational efficiency and success.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking.


ESOL Resource Teacher/ Administrator

Pasco County Schools
01.2023 - 01.2024
  • Responsible for planning, coordinating and implementing a comprehensive English for Speakers of Other Languages (ESOL) program in one or more schools; training and coaching colleagues, administrators and staff in the use of effective, research-based methodologies leading to English proficiency development and the academic success of English Language Learners (ELL); participating in problem-solving programmatic determinations on behalf of ELLs; identifying staff development needs of the school and providing staff development and follow-up coaching related to English language proficiency development as part of the problem-solving process; and expanding relationships with school and community groups (e.g., Leadership Team, ELL Committee, ESOL Parent Leadership Council/District Advisory Council, Lead Literacy Team, learning communities, etc.) to help English Language Learners reach their highest potential.

Foreign Language – Spanish Teacher, American History Teacher, Physical Education Teacher

Chatham County Schools
01.2007 - 01.2023
  • Responsibilities: create lesson plans, prepare classroom activities, organize teaching materials, evaluate student performance, maintain classroom records, meet with parents, teachers and other professionals, and participate in campus events.

Interpreter

Analytical Linguistics- DEA Contractor
02.2022 - 09.2022
  • Provide interpretation services to law enforcement.
  • Performed over the phone interpretation services, mostly in medical and legal fields.
  • Maintained accurate interpretation from Spanish To English or English to Spanish.
  • Facilitated accurate communication between clients and service providers in diverse settings.
  • Interpreted verbal and written materials, ensuring clarity and understanding for all parties involved.

Relationship Coordinator

Diseven Colombia
01.2016 - 01.2021
  • Responsibilities: managing relationships with vendors and suppliers to ensure that the company has a reliable source of products and services at the best possible price.
  • Customer service, foreign supplier relations. Import of surgical equipment.
  • Provided accounts payable support as needed, hosted special events and completed marketing reports.
  • Served as an interpreter between Diseven and vendors like INHEALTH, Grace Medical, Hemostasis LLC, and the American Academy of Otolaryngology-Head and Neck.

Foreign Language - Spanish Teacher

Providence Christian School
01.2003 - 01.2007
  • Responsibilities: Teach beginning, intermediate, and advanced Spanish. Developed a program for high school students, coordinate the schedule for the language lab, advise the Spanish Club, and develop lessons plans and Spanish programs from 1st to 12th.

Teller Coordinator

Bank of America
01.2002 - 01.2003
  • Responsibilities: responsible for processing of all transactions, the maintenance of corresponding records and providing customer service to individual customer.

Office Manager

Page Power Sports
01.2001 - 01.2002
  • Responsibilities: responsible for all administrative functions of the office, including financial management (accounts payable, receivable, and client account management), staff management, quality control and customer service.

Education

Bachelor of Business Administration -

Savannah State University
01.2006

Bachelor of Marketing and Public Relations - undefined

Universidad Autonoma de Bucaramanga UNAB
01.2001

Skills

  • Focused attention to detail
  • Ability to perform under strong demands in a fast-paced, high-pressure environment
  • Written Communications: Ability to summarize and communicate in English, moderately complex information in varied written formats to internal and external customers
  • Basic computer proficiency (MS Word, Excel, Outlook, etc)
  • Oral Communications: Ability to comprehend and communicate complex verbal information in English and Spanish to medical center staff, patients, families and external customers
  • Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations
  • Verbal and written communication
  • Relationship building
  • Small business operations
  • Customer relations
  • Project management
  • Operations management
  • Business planning
  • Staff management
  • Marketing
  • Staff hiring
  • Business launch
  • Cost reduction
  • Budget development
  • Hiring and staffing
  • Social media control

Certification

  • Medical Interpreting – Fundamental Spanish Certificate
  • TESOL Teacher certification
  • GISA Seminars
  • Georgia Educational technology conference 2013, 2014, 2015

Foreign Language Skills

Spanish Native tongue
English Oral and Written fluency (TOEFL, GRE)

Training

  • Zumba Instructor Training and Certification 2016 – 2017
  • CI Spanish workshops 2019, 2020

Timeline

Parkway Tavern - Owner

Parkway Tavern
01.2025 - Current

Founder and Owner of Priority Pharmacy

Priority Pharmacy
01.2024 - 05.2025

Founder and Owner of Prestige Pharmacy

Prestige Pharmacy
01.2024 - 09.2024

ESOL Resource Teacher/ Administrator

Pasco County Schools
01.2023 - 01.2024

Interpreter

Analytical Linguistics- DEA Contractor
02.2022 - 09.2022

Relationship Coordinator

Diseven Colombia
01.2016 - 01.2021

Foreign Language – Spanish Teacher, American History Teacher, Physical Education Teacher

Chatham County Schools
01.2007 - 01.2023

Foreign Language - Spanish Teacher

Providence Christian School
01.2003 - 01.2007

Teller Coordinator

Bank of America
01.2002 - 01.2003

Office Manager

Page Power Sports
01.2001 - 01.2002

Bachelor of Marketing and Public Relations - undefined

Universidad Autonoma de Bucaramanga UNAB

Bachelor of Business Administration -

Savannah State University
Monica Lewis