Monica Lindsey
Tulsa,OK
Summary
A professional who provides customer service and be helpful in all the areas. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Receptionist
Amazing Lash Studio
- Worked as a receptionist for a month before the company closed down.
Cashier
Que Gusto
- Took phone orders and served as a waitress.
Lead, Supervisor, Cashier,
Stein Mart
06.2002 - 06.2005
- Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- I been involved been a lead in the past and had a great experience with my team, good working in group of people. Always pulling together to get the job done.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Trained personnel to develop new team leads for Type department needs.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Developed detailed plans based on broad guidance and direction.
Education
Basic Education - General Education
San Diego City College
San Diego, CA04.2007
Skills
- I’m an active listener, like to give great customer service Always been respectful to people I’m good in resolving problems I have good healthy teamwork skills reap the benefits of working together and individual maintain the independence they need to succeed
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Multi-line telephone operation
- Typing Speed is good
- Customer Service
- Problem-Solving
- Punctual and Reliable
- Team Collaboration
- Courteous and Professional
- Computer Proficiency
- Conflict Resolution
- Word Processing
Additional Information
I had work with people and kids for long time! I have done lots of jobs exposing myself to people and working in retail stores, restaurants, doing receptionist job and helping a lot in the kids’ school environment. I had work recently in a lash studio as a receptionist and in a restaurant here in downtown as cashier and doing a little bit of everything. Amazing lash Studio I work there for a month but the company closed down. I worked at Que Gusto as a cashier, taking phone orders, waitress
Leadership Experience
I been involved been a lead in the past and had a great experience with my team, good working in group of people. Always pulling together to get the job done.
Languages
English/ Spanish/ Portuguese
Native or Bilingual
Timeline
Lead, Supervisor, Cashier,
Stein Mart
06.2002 - 06.2005
Receptionist
Amazing Lash Studio
Cashier
Que Gusto
Basic Education - General Education
San Diego City College