Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Languages
Timeline
Generic
Monica Littlejohn

Monica Littlejohn

Edmonds,WA

Summary

Highly accomplished and results-oriented leader with 14 years of progressive experience in manufacturing. Expertise in developing and executing continuous improvement strategies that enhance productivity, reduce waste, and improve overall operational performance. A strategic leader with a strong passion for talent development, demonstrated by a successful track record of designing and implementing impactful training and coaching programs to elevate workforce skills and drive organizational success.

Overview

11
11
years of professional experience

Work History

Associate Director, Manufacturing Operational Excellence

Bristol Myers Squibb
02.2023 - Current
  • Responsible for leading, training, and executing organizational/ operational excellence continuous improvement programs and strategies for Manufacturing including End-to-End Value Stream Management, Tier Management, 5S, and facilitating accelerated improvement kaizen events to support organizational goals.
  • MFG Project Portfolio Leader – Managed multiple cross-functional projects end-to-end, from initiation, business case analysis through to implementation and control, ensuring timely delivery and alignment with business objectives and resource management.
  • Developed and monitored Key Performance Indicators (KPI) metrics, performed data analysis, and reported on the progress of projects/ programs, providing insights and recommendations for improvement.
  • Collaborated with departmental leaders to design a future factory vision roadmap for Cell Therapy Manufacturing; Own implementation action plans to ensure timely completion of assigned tasks; Ensure vision is tied to the needs to the business.
  • Concentrated on minimizing human preventable defects, achieving a 30% reduction in deviations.
  • Facilitated Human Organizational Performance assessments, providing recommendations to strengthen defect prevention strategies.

Senior Manager, Manufacturing Compliance & Training

Bristol Myers Squibb
09.2021 - 02.2023
  • Directed a team of 30 managers and associates focused on providing MFG training, expanding site capacity, launching new products, and maintaining audit readiness.
  • Streamlined manufacturing training program process, achieving 50% reduction in duration.
  • Lead Training Evaluation Program to assess the impact of learning programs on employee performance and organizational success.
  • Partnered with manufacturing leaders and developed and implemented strategies to address talent gaps, including hiring, upskilling (cross training), reskilling, automation, and organizational redesign.
  • Ensured regulatory compliance with Quality & Learning Management Systems for Manufacturing. Ensuring validity/ tracking of training curriculum and quality records maintained appropriately
  • Worked with manufacturing and technical staff to create, revise, and edit SOPs, batch records and raw material and product specifications as needed.
  • Worked closely with senior leadership to initiate new production projects and assist in developing processes/techniques to meet contract objectives.
  • Supported site inspections and coordinated responses to audit findings & recommendations.

Industrial Engineering Manager

The Boeing Company
04.2019 - 09.2021
  • Supervised up to 27 industrial engineers and analysts in executing program rate readiness, production scheduling, and process improvement initiatives.
  • Led the initiative to transfer work to upstream sub-assembly shops, reducing Seal, Test, Paint, and Decal flow by 1,400 unit hours.
  • Reduced delayed job backlog by 79% in six weeks on 767 Wings commodity.
  • Enhanced production efficiency by 15% through collaboration with manufacturing for optimized scheduling.
  • Participated in hiring, training, supervising and evaluating staff. Designed comprehensive training programs to enhance talent development in a 150+ employee industrial engineering organization.
  • Spearheaded digital transformation for 767 Industrial Engineering organization, driving a 10% efficiency increase.
  • Partnered with manufacturing organizational leaders to align workforce strategies with strategic business goals, market trends, and competitive pressures.
  • Worked with manufacturing to perform a monthly analyses of workforce capabilities, demographics, and skillsets to identify critical roles and talent gaps.
  • In support of rate increase - predicted future workforce demand, evaluate risks, and ensure readiness for organizational growth and change.

Senior Business Process Analyst

The Boeing Company
10.2014 - 04.2019


  • Lead use case definition, requirements gathering, system design, user acceptance testing, and release readiness.
  • Facilitated training and voice-of-the-customer surveys and translated user feedback into comprehensive product specifications.
  • Enhanced the speed of Boeing Renton warehouse receiving and processing by 25% with RFID technology.
  • Boosted mobile document acceptance application adoption increase by 48%.

Education

MBA - Business Administration And Management

Ohio University
Athens, OH

Bachelor of Science - BUSINESS ADMINISTRATION

Central Washington University
Ellensburg, WA

Project Management Certificate -

Stevens Institute of Technology
Hoboken, NJ

Change Management Gold Certification -

Bristol Myers Squibb

Six Sigma Green Belt Certificate

University of Michigan
Ann Arbor, MI

Skills

  • Training development
  • Training & Workshop Facilitation
  • Continuous improvement
  • Cross-functional collaboration
  • Process optimization
  • Operations management
  • Project management
  • Data analysis
  • Key performance indicators
  • Effective communication
  • Team leadership
  • Operational excellence

Accomplishments

  • Concentrated on minimizing human preventable defects, achieving a 30% reduction in deviations.
  • Streamlined manufacturing training program process, achieving 50% reduction in duration.
  • Enhanced production efficiency by 15% through collaboration with manufacturing for optimized scheduling.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Native or Bilingual

Timeline

Associate Director, Manufacturing Operational Excellence

Bristol Myers Squibb
02.2023 - Current

Senior Manager, Manufacturing Compliance & Training

Bristol Myers Squibb
09.2021 - 02.2023

Industrial Engineering Manager

The Boeing Company
04.2019 - 09.2021

Senior Business Process Analyst

The Boeing Company
10.2014 - 04.2019

MBA - Business Administration And Management

Ohio University

Bachelor of Science - BUSINESS ADMINISTRATION

Central Washington University

Project Management Certificate -

Stevens Institute of Technology

Change Management Gold Certification -

Bristol Myers Squibb

Six Sigma Green Belt Certificate

University of Michigan