Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Lopez

Katy

Summary

Medical Underwriter with 4 years of experience in Health and Medicare Insurance. Medical Assistant with 9 years of experience with in patient care. Skilled in assessing medical risks, enhancing underwriting techniques, and streamlining processes to boost productivity. Possess a strong foundation in problem-solving, critical thinking, and patient care management. Aiming to leverage these skills to contribute effectively in the medical and insurance fields.

Overview

12
12
years of professional experience

Work History

Senior Underwriter

Integrated Resources
11.2024 - Current

Evaluated health risks to refine insurance coverage criteria for insurance policies.

Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.

Gathered information to base and defend underwriting decisions and innovating underwriting

techniques through guidelines.

Communicated effectively with lenders, brokers and other external partners involved in transactions.

Collaborated with the team to enhance workflow efficiency.

Streamlined underwriting processes, boosting productivity.

Participated in regular training sessions regarding updates in relevant laws or regulations.

Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.

Health/Medicare Underwriter

ManhattanLife Assurance and Annuity
12.2020 - 02.2024

• Assessed medical risk for insurance policies.

  • Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
  • Gathered and analyzed information to determine risk acceptability.
  • Liaised with field, gathering information to base and defend underwriting decisions and innovating underwriting techniques.
  • Communicated effectively with lenders, brokers and other external partners involved in transactions.

• Collaborated with the team to enhance workflow efficiency.

  • Provided guidance on underwriting procedures to junior staff members.

• Streamlined underwriting processes, boosting productivity.

• Evaluated health risks to refine insurance coverage criteria.

  • Participated in regular training sessions regarding updates in relevant laws or regulations.
  • Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.

Health/Medical Assistant

Arthritis Clinic of Cypress & Katy
01.2015 - 09.2020
  • Delivered high-quality patient care in a medical environment.
  • Offered empathetic emotional support to patients.
  • Organized patient charts before each day's clinic sessions began.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Provided assistance to physicians during examinations and documenting notes during patients visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Administered injections, medications and treatments as directed by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Managed patient records and scheduling with accuracy, enhancing clinic efficiency.

Health/Medical Assistant

Private Care
03.2013 - 01.2015
  • Assisting with daily activities such as dressing, grooming, and toileting.
  • Managing medications, attending medical appointments, and monitoring health conditions.
  • Performing household chores like cleaning, cooking, and shopping.
  • Providing companionship, emotional support, and engaging in social activities to improve the care recipient’s quality of life.
  • Driving to appointments, errands, or social activities.
  • Coordinating with healthcare professionals, family members, and other support systems to ensure comprehensive care.

Education

Trade School - Medical Assisting

Sanford-Brown College Houston
Houston, TX
09-2012

High School Diploma -

Stratford High School
Houston, TX
12-1997

Skills

  • Renewing policies
  • Analyzing data
  • Client Relationship Building
  • Clinical and medical analysis
  • Application Review
  • Medical Records Management
  • Patient Scheduling
  • Medical Risk Assessment
  • Attention to Patient Needs
  • Decision Making
  • Insurance Policies Knowledge
  • Examination Assistance
  • HIPAA Compliance
  • Patient Education
  • Health Risk Evaluation
  • Workflow Efficiency
  • Data Entry
  • Multitasking
  • Medical Terminology
  • Patient Support
  • Phlebotomy
  • Appointment Scheduling
  • Healthcare Administration
  • Administered injection
  • Patient education
  • Insurance knowledge
  • Documentation Review
  • Coverage Determination

Timeline

Senior Underwriter

Integrated Resources
11.2024 - Current

Health/Medicare Underwriter

ManhattanLife Assurance and Annuity
12.2020 - 02.2024

Health/Medical Assistant

Arthritis Clinic of Cypress & Katy
01.2015 - 09.2020

Health/Medical Assistant

Private Care
03.2013 - 01.2015

Trade School - Medical Assisting

Sanford-Brown College Houston

High School Diploma -

Stratford High School
Monica Lopez