Monica Lopez-Amin
Dallas,TX
Summary
People driven, enthusiastic, non-profit professional with a passion for community development, diversity, equity, and inclusion and a history in volunteer and event management.
Overview
14
14
years of professional experience
Work History
Manager of Multi-Cultural Affairs
Girl Scouts Of Northeast Texas
06.2020 - Current
- Liaised with internal communications team to develop engaging and multi-cultural communication strategy.
- Strategy development for Latin and Hispanic engagement.
- Project management for various initiatives.
- Provided leadership, guidance and support to staff members..
- Supported the implementation of IDI employee Interpersonal cultural competence assessments.
- Assisted with development of engagement strategies and marketing tools to reach priority audiences.
- Developed girl programming based on multi-cultural practices.
Volunteer Coordinator
Girl Scouts Of Northeast Texas
05.2013 - 06.2019
- Managed and supported local Girl Scout service units.
- Cultivated and managed relationships with volunteers, caregivers, and girl members.
- Managed and tracked volunteer hours and training to support accurate documentation.
- Management and support of Spanish preferred speaking girls, caregivers and volunteers.
- Coordinated and implemented special events for volunteer service appreciation.
- Facilitated regular meetings with volunteers to provide feedback and discuss goals and objectives.
- Monitored volunteer performance to track goals and objectives.
- Extensive practice of mediation and conflict resolution.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Membership Specialist
Girl Scouts Of Northeast Texas
12.2009 - 05.2013
- Recruited and developed girl and adult membership.
- Fostered relationships with community leaders, businesses, and organizations to create opportunities for Girl Scouting.
- Cultivated and fostered relationships with volunteers and community members.
- Managed five volunteer units within Urban Dallas, serving 2557 girl members and 1254 adult volunteers.
- Prepared marketing materials that would be sent out to members, which detailed activities, events, recruitment and retention strategies.
- Curated and managed girl and volunteer events.
- Maintained membership database, ensuring that all information was current and accurate.
- Developed and delivered a variety of volunteer trainings.
- Engagement and support of Spanish-preferred volunteer base.
- Extensive practice of conflict resolution and crucial conversations to guarantee speedy and effective resolutions.
Education
BBA - International Business Administration/French
The University of Texas At Arlington
Arlington, TX05.2008
Skills
- Relationship Development
- Engaging Communications
- Fluent in Spanish
- Community Engagement
- Project Management
- Cultural Awareness
Languages
Spanish
Native or Bilingual
Timeline
Manager of Multi-Cultural Affairs
Girl Scouts Of Northeast Texas
06.2020 - Current
Volunteer Coordinator
Girl Scouts Of Northeast Texas
05.2013 - 06.2019
Membership Specialist
Girl Scouts Of Northeast Texas
12.2009 - 05.2013
BBA - International Business Administration/French
The University of Texas At Arlington
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