Summary
Overview
Work History
Education
Skills
Qualifications, Communication, Time Management
Leadership
Timeline
RegisteredNurse
Monica L. Sickler

Monica L. Sickler

Richland

Summary

Dedicated and technically skilled medical professional with a versatile administrative support skill set developed through experience as a Pathology Assistant, Patient Access Representative, and Clinical Laboratory Assistant. Expertise in laboratory environments includes precise handling and processing of biological samples, ensuring accuracy and reliability in all tasks. Proven ability to collaborate effectively within teams while adapting to dynamic situations, consistently achieving results that enhance operational efficiency. Recognized for strong communication, organizational, and problem-solving skills, contributing to a seamless workflow in high-pressure healthcare settings.

Overview

35
35
years of professional experience

Work History

Specimen Accessioner

LabCorp
06.2025 - Current
  • Prepare laboratory specimens for analysis and testing
  • Unpack and route specimens to their respective staging areas
  • Accurately identify and label specimens
  • Pack and ship specimens to proper testing facilities
  • Meet department activity and production goals
  • Properly prepare and store excess specimen samples
  • Data entry of patient information in an accurate and timely manner

Sterile Processing Technician

Trios Southridge Hospital
02.2025 - 06.2025

• Assembly • Decontamination • Endoscopes • Storage

Sterile Processing Technician Student

Columbia Basin College
01.2024 - 06.2024

Enrolled in Columbia Basin College Sterile Processing Technician Program. Completed winter quarter course work. Completed spring quarter clinical hours at Tri-Cities Regional Surgery Center, Kadlec Clinic Northwest Orthopaedic and Sports Medicine, and Kadlec Regional Medical Center. Obtained HSPA CRCST certification.

Clinical Laboratory Assistant

LabCorp
07.2021 - 01.2023
  • Receive, ensure correlation, accession and label clinical laboratory specimens
  • Prepare specimens for testing and analysis via centrifugation and aliquoting; pack specimens for reference testing according to LabCorp test protocols and requirements
  • Scan and/or data entry of specimen and patient information for tracking purposes
  • Ensure all lab equipment is working properly and perform minor instrumentation maintenance
  • Troubleshoot, resolve and document any specimen related issues
  • Replenish test bench supplies as needed; sanitize
  • Complete record logs and other administrative duties as requested
  • Rack specimen tubes utilizing SRS tracking system; send EDTA and SST tubes to core lab for long-term storage; rotate SSR tube storage
  • Handle and dispose of medical and chemical waste
  • Load and unload specimens onto hematology and chemistry analyzers; prepare and stain peripheral blood smear when needed
  • Perform routine urinalysis testing utilizing Clinitek and UA reagent test strips and performing Ictotest to verify bilirubin results when necessary; record accurate and timely results into LCWS
  • Trained and experienced in the following Waived Testing: Fisher Scientific Surevue Stat Urine HCG; BD Veritor Rapid Detection of Flu A&B; BD Veritor RSV; Abbott Clearview Rapid Mono Test Kit

Patient Access Representative, CHAA

Kadlec Regional Medical Center
10.2017 - 03.2020
  • Perform accurate and complete Registration/Prerequisitions and Admissions in EPIC by interviewing patients in a booth setting, front desk setting, or by bedside obtaining all current demographic and financial information; acquiring patient signatures on COA forms, HIPPA, VA, time sensitive Medicare forms, and other forms as required within Kadlec policies; completing MSPQ; and obtaining other pertinent information and documentation; utilizing interpretive services to provide and promote communication with patient and/or companion
  • Verify insurance eligibility and benefits utilizing Real Time Eligibility and/or by insurance website to minimize denials and maximize eligibility and/or by insurance website to minimize denials and maximize reimbursement; collect Emergency Department co-pays, Diagnostic Imaging estimates, and patient bill payments utilizing Converge/Virtual Merchant; provide receipt; record collections according to Kadlec and departmental policies
  • Perform Emergency Department registrations such as Workers’ Compensation claims, Motor Vehicle claims, Victim of Crime claims, VA claims and other third party liability; Correctional Facility patients and Pre-Book Clearance; and trauma patients; “Roll Over” trauma patient as per PCC request; Admit Emergency Department patients to Cath Lab
  • Perform Hospital Operator duties; knowledge of Code policies and Overhead announcements; utilizing Next papers and Everbridge communication tools
  • Admit Direct Transfer patients to hospital room; create new hospital account
  • Perform registration for Newborn patients; create Newborn Hearing and Jaundice Screenings
  • Perform registration for Walk In x-rays and EKGs for EPIC and Trace orders
  • Perform registration for Out Patient Procedure Check-Ins; create Patient Packets for future Diagnostic Imaging appointments, validate orders and authorized insurance referral status, including waivers when necessary
  • Attend required meetings and trainings; maintain current knowledge of insurance requirements and other changes

Pathology Assistant

Lourdes Medical Center
06.1991 - 06.2017
  • Perform Patient/Doctor inquiry and data entry utilizing Meditech hospital system
  • Enter billing pneumonics for histotechnical cost component
  • Correlate, proofread/correct, record, scan, copy and/or fax, distribute and file all pathology/cytology reports
  • Perform inventory control, order supplies and document distribution of supplies
  • Process and document all cases to reference laboratories utilizing commercial carriers
  • Trained and recertified every two years to package and ship HAZMAT/Dangerous Goods (OSHA, DOT, IATA regulations)
  • Assist bedside with biopsies and fine needle aspirations (i.e. bone marrow procedures, radiological guided procedures), and frozen sections by producing fixed and unfixed peripheral smears and touch-preps and placing specimen in appropriate fixative solution (i.e. formalin, cytology); stain slides utilizing H&E staining procedures, or Wright stain
  • Label and maintain all slides, paraffin tissue blocks and reports; current circulation and long-term storage
  • Perform QC and minimal maintenance of TissueTek tissue processor
  • Perform, chart, and file all daily QA/QC
  • Clean and remove residual paraffin from microtome, embedding center, and water bath
  • Create new charts and spreadsheets utilizing Microsoft Excel
  • Ensure specimen requisition information is complete and accurate
  • Disposal and documentation of all tissue and body fluids as per TCL Safety Protocol procedures, utilizing formalin neutralizing powder

Education

Certificate - Sterile Processing Technician

Columbia Basin College
Pasco, WA
06-2025

Certification - Phlebotomy

Northwest Phlebotomy School
Spokane, WA
12-2022

Certificate - Certified Healthcare Access Associate

The National Association of Healthcare Access Management
Washington, DC
07-2019

Phlebotomy Certification - undefined

Columbia Basin College
Pasco, WA
10.2002

General Studies - Human Biology

Columbia Basin College
Pasco, WA
06.1992

Diploma - undefined

River View High School
Kennewick, WA
06.1989

Skills

  • LCWS
  • LCLS
  • TOUCH
  • SIS/SRS
  • E-Assist
  • StatTrax
  • Citrix
  • Sunquest
  • THOR
  • EPIC
  • Meditech
  • Siemens Dimension Vista 500 (chem)
  • Cobas Roche Integra 400 (chem)
  • Beckman Coulter DXH 600 (heme)
  • Sysmex XN 1000/2000 (heme)
  • Sysmex CA 600 series (coag)
  • Alcor Scientific iSED (ESR)
  • Beckman Coulter IRIS (UA)
  • Siemens Clinitek Status (UA)
  • Pathology knowledge
  • Centrifugation techniques

Qualifications, Communication, Time Management

  • Strong organizational skills and detail oriented; knack for understanding procedures/logistics
  • Strong skills in time management, prioritizing tasks and meeting deadlines; produce high quality work even under extreme time pressure
  • Highly motivated and able to work with minimal supervision
  • Effective verbal and written communication and collaboration
  • Coordinate well with others to effectively problem solve; utilize analytical and problem resolution skills
  • Proven ability to understand and follow complex direction

Leadership

  • Employee Relations Committee for Lourdes Medical Center
  • Coordinated 10-year River View High School Class of 1989 Reunion
  • Easter Egg Hunt and Activities Chairperson for Pasco Jaycees
  • Organized multi-family reunion

Timeline

Specimen Accessioner

LabCorp
06.2025 - Current

Sterile Processing Technician

Trios Southridge Hospital
02.2025 - 06.2025

Sterile Processing Technician Student

Columbia Basin College
01.2024 - 06.2024

Clinical Laboratory Assistant

LabCorp
07.2021 - 01.2023

Patient Access Representative, CHAA

Kadlec Regional Medical Center
10.2017 - 03.2020

Pathology Assistant

Lourdes Medical Center
06.1991 - 06.2017

Phlebotomy Certification - undefined

Columbia Basin College

General Studies - Human Biology

Columbia Basin College

Diploma - undefined

River View High School

Certificate - Sterile Processing Technician

Columbia Basin College

Certification - Phlebotomy

Northwest Phlebotomy School

Certificate - Certified Healthcare Access Associate

The National Association of Healthcare Access Management