Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MONICA LUJAN-CASTRO

San Antonio

Summary


Experienced non-medical Care Provider offering 20 years of expertise providing in-home care. Complete domestic duties, help individuals with self-care and hygiene and provide companionship. Experienced working with children, with skill anticipating and proactively addressing their needs. Friendly and engaging with strong attention to detail.

Dedicated and focused Coordinator who excels in prioritizing and completing multiple tasks simultaneously. Specializes in administrative support. Committed to delivering high quality results with little to no supervision. Energetic, organized and professional. Background includes management, staff support, customer service, sales, billing, shipping, scheduling, and data entry.

Overview

21
21
years of professional experience

Work History

Family Caregiver

Castro Family
02.2020 - Current
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support nutritional needs.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Assisted with daily living activities, running errands, and household chores.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Logistics Coordinator

FABco
03.2019 - 02.2020
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Coordinated shipments and tracked progress to facilitate timely delivery.

New Installation Project Coordinator

ThyssenKrupp Elevator
11.2016 - 01.2019
  • Tracked all hours and expenses to keep project on task and within budgetary parameters.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Performed general administrative duties, including New Hires and Terminations.
  • Planned meetings and took detailed minutes.
  • Oversaw expenditures and worked with the accounting department to manage Project budget.
  • Maintained office inventory and ordered supplies and Parts in a timely manner.
  • Collaborated in timely processing of billing and accounts receivables.
  • Managed filing systems for electronic and hard copy documents to keep organized Safety records.
  • Worked closely with Vendors to ensure timely invoicing and accounts receivables.
  • Submitted Elevator Plan Reviews to the State to obtain Permits. 

Receptionist/Assistant

U S Distributing
10.2009 - 08.2015
  • Tasks included, managing receptionist area, greeting visitors and responding to telephone inquiries or requests for information [looking up parts, checking inventory and prices.] Tasks also included, handling all accounts and keeping them up to date, collections, managing cash drawer and cash pick ups, completing monetary deposits, keeping daily log of activity including returns and customer issues.

Bar Manager

Hurricane Bar & Grill
03.2005 - 10.2008
  • tasks included but were not limited to, recruiting, training and motivating staff, keeping licensing up date and taking legal responsibility for the premises, placing orders and assuring inventory was precise, managing kitchen staff and enforcing health and safety rules, pay roll, scheduling, daily deposits and exceptional customer service.

Education

High School Diploma -

Plato Academy
El Paso, Texas
2004

Skills

  • Bilingual
  • Office Reception
  • 10 key calculator
  • 70 wpm
  • Exceptional Organization
  • Cost reduction and budgeting
  • Meeting coordination
  • Microsoft Office and Excel Proficiency
  • Inbound phone call handling
  • Employee development
  • Customer service
  • Safety knowledge
  • CPR Certified
  • Forklift Certified
  • Emotional support
  • Care plan development
  • Errand running
  • Meal preparation
  • Recreational activities
  • Household management
  • Diabetes management
  • Behavioral management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

I enjoy making personalized treats for weddings, birthdays, baby showers and other holidays such as chocolate covered strawberries, pretzels, Oreos, rice, crispy treats, etc

Timeline

Family Caregiver

Castro Family
02.2020 - Current

Logistics Coordinator

FABco
03.2019 - 02.2020

New Installation Project Coordinator

ThyssenKrupp Elevator
11.2016 - 01.2019

Receptionist/Assistant

U S Distributing
10.2009 - 08.2015

Bar Manager

Hurricane Bar & Grill
03.2005 - 10.2008

High School Diploma -

Plato Academy

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MONICA LUJAN-CASTRO