Monica Mahoney
Newnan
Summary
Organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Strongly committed to taking on additional responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Merchandising Manager
Sams Club Fischer Rd
06.2020 - Current
- Contributed towards budget planning and allocation, making data-driven recommendations that resulted in cost savings and increased profitability.
- Provided valuable insights into customer preferences through comprehensive trend analysis, informing new product selection decisions.
- Partnered with buying teams to ensure timely delivery of products while maintaining quality standards throughout the supply chain process.
- Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
- Increased sales by effectively managing merchandise presentations and promotional strategies.
- Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
- Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
- Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
Assistant Manager
Wal-Mart Neighborhood Market
10.2019 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Support Manager
Wal-Mart Neighborhood Market
09.2018 - 11.2019
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
- Coached employees through day-to-day work and complex problems.
General Manager
Braum's Ice Cream and Dairy Stores
01.2015 - Current
- Customer service, managing a store of 25 people, and managing money, ordering, labor, and goals
- Making the schedule and keeping the customers happy
Home Maker
04.2008 - 01.2015
Prescription Filler/ Prescription
Hospice Pharmacy
09.2006 - 01.2015
- Control Substance Room/ Refill orders/ Call Center
Prescription filler
Trelles Pharmacy
07.2004 - 09.2006
Education
Pharmacy Technology -
Southwest Florida College
Tampa, FL01.2006
Business Curriculum -
Hernando High School
Brooksville, FL01.2001
Skills
- Scheduling
- Training
- Inventory
- Payroll
- Operations
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
Certification
Food Safety Manager, 03/01/15, 03/01/20
Timeline
Assistant Merchandising Manager
Sams Club Fischer Rd
06.2020 - Current
Assistant Manager
Wal-Mart Neighborhood Market
10.2019 - 06.2020
Support Manager
Wal-Mart Neighborhood Market
09.2018 - 11.2019
General Manager
Braum's Ice Cream and Dairy Stores
01.2015 - Current
Home Maker
04.2008 - 01.2015
Prescription Filler/ Prescription
Hospice Pharmacy
09.2006 - 01.2015
Prescription filler
Trelles Pharmacy
07.2004 - 09.2006
Business Curriculum -
Hernando High School
Pharmacy Technology -
Southwest Florida College
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