MONICA MALAGON
Miami,FL
Summary
SKILLS Shipping and Packaging GPS and Route Planning Driving and Transportation Vehicle Inspection Order Picking and Processing Valid Driver's License Safety Management Safety Protocols Safety Standards Customer Service
Overview
3
3
years of professional experience
Work History
Mesera
Artisan Kitchen & Bar
03.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
AMAZON DRIVER
Rafael García
09.2022 - 12.2022
- Delivered goods and products to customer on time and in excellent condition
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
NUEVA ERA CAFÉ
Cindy Tamayo
08.2021 - 08.2022
- Kept kitchen, counter and dining areas cleaned and sanitized
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience
- Accurately operated cash register to process customer payments
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Bachiller Académico -
Colegio Divino Niño
11.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Mesera
Artisan Kitchen & Bar
03.2023 - 06.2024
AMAZON DRIVER
Rafael García
09.2022 - 12.2022
NUEVA ERA CAFÉ
Cindy Tamayo
08.2021 - 08.2022
Bachiller Académico -
Colegio Divino Niño