Monica Mango

I was in charge of scheduling all appointments for residential and commerical cleaning accounts. My responsibilities included cleaning, organizing and disinfecting all areas of the homes and commercial units. In addition, I managed my employees that worked for Multi- Maids.

I was responsible for taking customer orders, in a professional manner. I was responsible for putting all of the orders in the computer, printing out the receipts and delivering the food for the customers. I also stocked inventory, and cleaned the cafe before closing time.

• Handled all office duties.
• Interviewed clients for the sales department.
• Maintained all time sensitive files.
• Organized and developed daily informational meetings.
• I conducted orientation class and made sure all CSR reps. were equipped with the required material's.

• Answered phones,emails and general customer service.
• Coordinated shipment of equipment in a timely matter and maintained a log of equipment history.

• Updated all files.
• Maintained inventory list and kept it up to date accurately.
• Answer phones. emails and general customer service questions.

• Updated the data base and maintained filling.
• Answered phones and assisted clients with permanent information and details associated with there cases.
• Prepared legal document's, affidavits and motions.