Monica Massie

As an experienced Engagement Leader, I have successfully developed strategies for engaged and cohesive workforces. Additionally, I have the ability to develop successful teams in demanding client service environments, transform experiences, and create an inclusive and diverse organization. I am well-versed in leadership, community outreach, innovation, strategic planning, and experience planning & management.

As a seasoned professional, I am confident in my ability to implement initiatives that will enhance the overall employee experience. I thrive in a fast-paced, dynamic environment, and I am always seeking to keep abreast of industry trends. I have excellent communication, interpersonal, and relationship-building skills and a proven ability to influence cross-functional teams. I am a strategic thinker with the ability to translate ideas into actionable plans.

I possess excellent hands-on experiences with hybrid/virtual work environments. I am outgoing and love communications and, I am confident in my abilities to deliver on expectations.