Monica Mattocks
Brattleboro
Summary
Dynamic Physical Therapist and former Area Director of Operations at Powerback Rehabilitation, skilled in orthopedic rehabilitation and patient relations. Achieved enhanced patient outcomes through innovative treatment plans and improved operational efficiency, fostering a culture of collaboration and engagement among staff. Expert in developing home exercise programs and promoting injury prevention strategies.
Professional with background in physical rehabilitation and patient care. Skilled in therapeutic techniques, patient assessment, and treatment planning. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven, and prepared to make meaningful impact in patient recovery and well-being.
Overview
22
22
years of professional experience
Work History
Physical Therapist
Powerback Rehabilitation
03.2023 - Current
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
Area Director of Operations
Powerback Rehabilitation
09.2014 - 03.2023
- Improved operational efficiency by streamlining processes and implementing new systems.
- Enhanced employee satisfaction with regular performance reviews, mentoring programs, and team-building events.
- Built culture of employee motivation and active engagement through targeted monthly goals and accountability systems with positive reinforcement.
- Introduced innovative solutions that modernized operations while reducing overhead expenses across departments.
- Provided leadership in crisis situations, effectively addressing issues and guiding teams toward resolution.
Director of Rehab Services
Powerback Rehabilitation
09.2003 - 09.2014
- Developed targeted marketing initiatives to raise awareness about available rehab services, increasing community engagement and referrals from local healthcare providers.
- Fostered a culture of collaboration, respect, and open communication within the department, resulting in improved staff satisfaction and performance.
- Enhanced patient outcomes by implementing innovative rehab programs and treatment plans.
- Implemented risk management strategies, reducing instances of adverse events related to rehab services provision.
Education
Bachelor of Science - Physical Therapy
Leeds School of Physiotherapy
Leeds England Uk 05-1989
Skills
- Home exercise programs
- Orthopedic rehabilitation
- Balance training
- Injury prevention
- Clinical reasoning
- Patient relations
- Geriatric therapy
- Patient-focused therapy
Timeline
Physical Therapist
Powerback Rehabilitation
03.2023 - Current
Area Director of Operations
Powerback Rehabilitation
09.2014 - 03.2023
Director of Rehab Services
Powerback Rehabilitation
09.2003 - 09.2014
Bachelor of Science - Physical Therapy
Leeds School of Physiotherapy
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