MONICA MEILLEUR

• Communicated with sellers,and buyers, to understand property needs, timeline, and budget, earning 50% of business though referrals.
• Initiated negotiation processes, consulted with clients concerning market conditions, prices,and mortgages.
• Facilitated paperwork such as closing statements, deeds, contracts, purchase agreements to increase efficiency.
• Developed positive relationships with lenders, appraisers, home inspectors, and escrow companies.
• Coordinated monthly open houses and meetings between buyers and sellers.

• Retrieved, processed, and reviewed medical records for accuracy prior to submission for audit of medical records.
• Adhered to HIPPA laws.
• Making and receiving 80+ inbound/outbound calls, email and chat daily to facilities for chart retrieval.
• Maintaining a daily task tracker, Data Entry, Excel, Microsoft Teams, Word.

Managed a large volume of phone calls while ensuring accuracy in data entry.

Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Created daily reports detailing response times, call volumes, and other pertinent information.

Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Processed invoices for payment using accounting software applications.

Entered data into spreadsheets using Microsoft Excel or other similar programs.

• Performed a variety of services including hair cutting, styling, relaxers, coloring, highlights and extensions.
• Trained or supervised other hairstylists, hairdressers and assistants.
• Performed administrative tasks related to managing customer accounts and payment processing.

• Tracked sales performance metrics to identify trends in market place.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Adhered to company initiatives and achieved established goals.
• Developed promotional strategies to increase sales volume.

• Assisted in the development of new treatments by researching the latest trends in cosmetology.
• Attended continuing education courses in order to stay up-to-date on the latest techniques in the industry.
• Kept records of all client appointments using computerized scheduling software programs.