Summary
Overview
Work History
Education
Skills
Timeline
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Monica Mendivil

27816 Matterhorn Dr,California

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

1
1
year of professional experience

Work History

Snowboard/Ski Tech

Leroy’s Board Shop
Running Springs, United States
01.2019 - 01.2020
  • Cashier
  • Stock Merchandise
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.

Server

Jetties Waterfront Kitchen + Drink
Lake Arrowhead, United States
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.

Retail/Cashier

Brown Bear Gift Shop
Big Bear Lake, United States
  • Greeted customers in a friendly and professional manner.
  • Processed cash, credit, and check payments accurately and efficiently.
  • Assisted customers with product selection and answered any questions they had.
  • Provided excellent customer service by listening to customer needs and addressing them appropriately.
  • Organized the checkout area to ensure all items were stocked properly.
  • Balanced the daily cash register transactions with accuracy and attention to detail.
  • Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
  • Followed company policies regarding payment methods, discounts, refunds.
  • Adhered to company guidelines for dealing with difficult or irate customers.

Education

High School -

Mountain High School
Crestline, CA, United States
01.2014

Skills

  • Communication
  • Customer Service
  • Problem Solving
  • Organization
  • Teamwork
  • Retail
  • Cashier
  • Table reset
  • Dining room cleaning
  • Reliability
  • Cleaning and sanitizing

Timeline

Snowboard/Ski Tech

Leroy’s Board Shop
01.2019 - 01.2020

Server

Jetties Waterfront Kitchen + Drink

Retail/Cashier

Brown Bear Gift Shop

High School -

Mountain High School

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Monica Mendivil