Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Mickens

Washington,USA

Summary

Experienced in managing two successful businesses from inception, with a proven ability to prioritize tasks, stay resourceful, and lead through change. Seeking a dynamic team environment to channel my drive and passion for collaboration into new professional opportunities.

Overview

18
18
years of professional experience

Work History

Bookkeeper

Key Bookkeeping
01.2017 - Current
  • Remotely maintain QuickBooks company files for several small businesses.
  • Process payroll and reconcile necessary payroll accounts including salary & wages, employer taxes, 401(k) employer matches, etc.
  • Review and submit client invoices via paper & electronic billing.
  • Management of payables accounts and scheduled online payments as required.

Co-Owner and Office Manager

National Luxury Car Service
09.2012 - Current
  • Maintain day-to-day business management including bookkeeping, billing, sales, and marketing.
  • Coordinate all aspects of executing group trips including event marketing, budgeting, communicating with vendors and attendees, analyzing summary reports
  • Manage marketing, advertising and sales by meeting with potential customers and ensuring existing customers the highest degree of satisfaction.
  • Receiving and placing phone calls, filing, mailing, and all other clerical tasks for the business.

Administrative Assistant

Morgan Lewis
10.2019 - 03.2024
  • Maintaining case and client files.
  • Processing new business intake and related forms.
  • Time entry, answering phones and taking messages, scheduling appointments and coordinating meetings.
  • Processing expense reports, check requests, scanning, copying, coordinating incoming/outgoing mail, faxes and emails, word processing, arranging travel and preparing travel itineraries.
  • Provide legal research, case support and project assistance.
  • Filing and e-Filing of documents with various courts/agencies.
  • Other duties as assigned by assigned partners and associates.

Staff Accountant

Noura Salman, CPA, Inc.
01.2014 - 09.2017
  • Staff Accountant Salary: $25.00/hr. (30+ hours/week)
  • Maintain and complete bookkeeping remotely for multiple businesses including bank, credit card, and loan reconciliations.
  • Process and import Payroll through ADP payroll system. Reconcile payroll reports to Quickbooks accounts.
  • Review and Pay Bills as well as communicate with vendors as necessary.
  • Enter and reconcile sales reports to accounting software. File monthly and quarterly sales taxes.
  • Prepare, review, and analyze trends in financial statements such as profit and loss statements, balance sheets, and statements of cash flow.

Business Development/Office Coordinator

Blue Ridge Transportation
03.2009 - 05.2013
  • Salary: $17.00/hr. (40+ hours/week)
  • Oversaw daily office operations managing 4 administrative assistants. Responsibilities include administrative, billing, personnel issues, payroll, and monthly financial preparation. Assist with day to day office operation including answering telephones, giving quotes, writing contracts, and filing.
  • Worked with the contract manager to solicit new commercial and government contracts.
  • Managed all aspects of marketing and advertising including digital marketing, proposal and bid preparation, and other avenues to increase new business.
  • Planned, organized and oversaw quarterly safety and weekly staff meetings.
  • Worked closely with human resource manager to oversee all aspects of HR department included but not limited to processing new hires, training, maintaining employee files and benefits program, employee scheduling, and planning quarterly safety meetings.
  • Established and maintained driver's files which included conducting reviews to ensure all licensing was up to date as required by law and DOT regulations.
  • Was hired as an administrative assistant and promoted to management position in less than 6 months.

Administrative Assistant/Data Entry Clerk

Temporary Solutions
08.2007 - 02.2008
  • Salary: $12.00/hr. (40 hours/wk)
  • Worked with the Association of Corporate Counsel where I assisted with responsibilities for planning the association's upcoming annual meeting.
  • Responsibilities included answering multi-lined phones, composing and responding of departmental emails for members of the association, as well as illustrating excellent knowledge of Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat Professional, and webpage maintenance.
  • Maintained calendar for senior executive assistants and project managers, scheduling meetings and conferences.

Education

High School Diploma - General Studies

Gwynn Park High School
Brandywine, MD
06.2005

Associate of Applied Science -

Prince George's Community College
Upper Marlboro, MD
05-2027

Skills

  • Bookkeeping (15 years)
  • Accounts Payables (15 years)
  • Accounts Receivable (15 years)
  • Billing (15 years)
  • Quickbooks (10 years)
  • Payroll (15 years)
  • Administrative Assistant (20 years)
  • Business Development (15 years)
  • Office Management (15 years)
  • Sales (15 years)
  • Human Resources (10 years)
  • Data Entry (20 years)
  • Customer Service (20 years)
  • Adobe (15 years)
  • Administrative Support (20 years)
  • ADP (15 years)
  • Business Management (10 years)
  • Microsoft Office (20 years)

Timeline

Administrative Assistant

Morgan Lewis
10.2019 - 03.2024

Bookkeeper

Key Bookkeeping
01.2017 - Current

Staff Accountant

Noura Salman, CPA, Inc.
01.2014 - 09.2017

Co-Owner and Office Manager

National Luxury Car Service
09.2012 - Current

Business Development/Office Coordinator

Blue Ridge Transportation
03.2009 - 05.2013

Administrative Assistant/Data Entry Clerk

Temporary Solutions
08.2007 - 02.2008

High School Diploma - General Studies

Gwynn Park High School

Associate of Applied Science -

Prince George's Community College

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