MONICA MIRANDA
Copiague,NY
Summary
Dedicated Human Resource Professional who is focused on developing efficient processes using knowledge of recruiting, benefits administration, employee relations, compensation, auditing, training and development. Seeking to motivate a collaborative team environment, as well as the implementation of the organization’s policies and activities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Manager
Suffolk Transportation Service, Inc
02.2014 - Current
- Manage the staffing process, including recruiting, interviewing, hiring and onboarding
- Implemented and oversee ATS
- Generate and create adhoc/crystal reports for Turnover, hires, etc
- Manage On-boarding process, conduct new hire orientation, background check, and verification of employment
- Create, and ensure job descriptions are up to date and compliant with all local, state and federal regulations
- Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
- Manage health care, and benefits open enrollment processes
- Manage advertising, CDL permit classes
- Attend seminars/Job fairs as required
- Administer disability, FMLA and PFL claims
- Conduct performance and salary reviews
- Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
- Respond to unemployment inquiries and attend hearings
- Support business units’ projects and manpower
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Supervised and mentored direct reports and developed talented HR teams.
- Partner with management to ensure strategic HR goals are aligned with business initiative
HRIS Assistant
Randstad USA, Estee Lauder Companies
11.2012 - 02.2014
- Utilize various systems i.e, Oracle, Taleo and Cognos on a daily basis to input/change employee data, and provide weekly/monthly reports to departments
- On-board; Administer all paperwork data entry related to new hires, transfers and terminations
- Provide administrative support to HR Manager and HR Director
- Liaison of operations supervisors
- Audited, organized and filed employee documents and records accordingly
- Manage and conduct employment verifications.
- Supported human resources department in areas such as people metrics, reporting, finance and analytics.
- Promoted data governance and stewardship through collaboration with human resources subject matter experts.
Investigative Support Assistant Trainee
United States Secret Service
12.2008 - 11.2012
- Managed multifaceted clerical tasks (i.e., data entry, filing, records management and billing) as the assistant to Special Agents, Administrative Officer, and the Resident Agent in Charge
- Managed reception area: answered incoming calls, received and greeted applicants, law enforcement officials and visitors
- Managed manual changes policies and procedures, all other correspondence, and developed an organizational system of records, including case work, financial budgets, official memorandums and other sensitive confidential documents
- Performed audits and maintenance of property inventory
- Assisted in payroll discrepancies and audited employee time and attendance sheets
- Processed Counterfeit Currency into CTA tracking system daily, investigated new specimens, and finalized monthly reports
- Ability to maintain confidential information by obtaining Top Secret Clearance.
Human Resource Intern
Nikon Inc
04.2012 - 08.2012
- Managed, reviewed, interviewed, and updated employee job descriptions for Nikon Inc., and Nikon Instruments
- Scheduled appointments, including recruitment interviews, and new hire follow up appointments
- Recruitment: Work directly with Sr
- Employment Specialist on job postings on external sites
- Managed applicant log entry spreadsheet of dates and positions
- Created a flow chart to manage job descriptions project, and follow through process
- Developed communication and organizational skills by conducting interviews and preparation of reports
- Developed knowledge of information on interpretations of compensation, recruitment, procedures, policies, and guidelines.
Education
Master of Science - Human Resource Management
SUNY Stony Brook University
05.2013
Bachelor of Science - Security & Information Systems
SUNY Farmingdale State College
08.2010
Skills
- Strong organizational and interpersonal skills
- Microsoft Office Suite Expert
- Knowledge of HRIS (Oracle, Cognos, SAP, etc) Ability to Multi-task
- Maintain confidentiality Active SHRM Member
- Strong written and verbal communication skills
- Forecast Employment Needs
- HR Policies
- Company Organization
- Talent Review
- HR Legal Compliance
- Equal Opportunities Facilitation
- Employee Morale Management
- HRIS Software
- Statistical Data Analysis
- Recruitment Strategies
- Employee Retention
- Mergers and Acquisitions
- Succession Planning
- Employee Engagement Strategies
- Compensation and Benefits
- Hiring Trends and Analysis
- Best Practices and Methodologies
- Compliance
- New Employee Orientation
- Tracking Metrics
- Microsoft Office Proficiency
- Employee Support
- Human Resources Department Processes
- Managing Employee Relations
- Labor Negotiations
- Kronos Timekeeping
- Recruitment and Hiring
- Onboarding, Training and Development
Certification
- SHRM-CP - SHRM Certified Professional
Languages
English
Spanish
Native or Bilingual
Timeline
HR Manager
Suffolk Transportation Service, Inc
02.2014 - Current
HRIS Assistant
Randstad USA, Estee Lauder Companies
11.2012 - 02.2014
Human Resource Intern
Nikon Inc
04.2012 - 08.2012
Investigative Support Assistant Trainee
United States Secret Service
12.2008 - 11.2012
Master of Science - Human Resource Management
SUNY Stony Brook University
Bachelor of Science - Security & Information Systems
SUNY Farmingdale State College