Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Experienced bilingual (Spanish) project manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in oil industry planning and deployment. Experienced Senior Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in oil industry planning and deployment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Project Manager
WWC/Chevron Corporate Account
05.2004 - Current
Chevron (United States & Mexico 2017-2021)
Chevron/Texaco (Southern California & Hawaii)
Extra Mile (Northern & Southern California)
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
Communicated project plans and progress to key stakeholders and project contributors
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities
Developed and maintained project budgets to control costs and meet organizational and project goals
Partnered with project team members to identify and quickly address problems
Updated customers and senior leaders on progress and roadblocks
Established and managed change management processes to fulfill successful project transitions
Analyzed project performance data to identify areas of improvement
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Maintained open communication by presenting regular updates on project status to customers
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Sourced, vetted and managed vendors needed to accomplish project goals
Recruited and oversaw personnel to achieve performance and quality targets
Verified quality of deliverables and conformance to specifications before submitting to clients
Reported regularly to managers on project budget, progress and technical problems
Developed and implemented project plans and budgets to ensure successful execution
Monitored project progress, identified risks and took corrective action as needed
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives
Administrative Assistant to VP/General Manager
G&M Oil Company, Inc.
06.2000 - 03.2004
One-hundred and thirteen gas stations ranging from Chevron, G&M Independents, and Shell with majority of Spanish speaking station employees, on call 24/7 for two years until rotating system was implemented.
Created and maintained databases to track and record gas station maintenance data.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct contractor.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and maintenance data.
Followed work orders and specifications for dispenser and equipment replacement, repair, or in-house maintenance.
Inspected and maintained equipment to keep items in top working condition and meet customer first 100% scores.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures to help lessen downtime of product/station.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Monitored and documented work performance in maintenance logs in compliance with company guidelines and safety.
Worked with building managers to assess ongoing needs and plan preventive summer & winter maintenance.
Developed and implemented strategies to improve maintenance processes.
Monitored and documented work performance in maintenance logs to assist compliance department with company guidelines & facilitate night testing.
Followed safety protocols to minimize workplace accidents for seven maintenance technicians.
Education
Associate of Arts - International Business Management
Santa Ana College
Santa Ana, CA
Skills
Client Relationship Management
Requirements Gathering
Project Planning
Cost Control
Project Scheduling
Client liaison
Planning and Coordination
Self-Motivated
Cultural Awareness
Certification
Certified UST Designated Operator, International Code Council
Languages
Spanish
Native or Bilingual
Timeline
Senior Project Manager
WWC/Chevron Corporate Account
05.2004 - Current
Administrative Assistant to VP/General Manager
G&M Oil Company, Inc.
06.2000 - 03.2004
Associate of Arts - International Business Management
Santa Ana College
Similar Profiles
Sivashankar MunusamySivashankar Munusamy
Manager at Standard Chartered GBS - Corporate and Investment Banking - CASA Account Opening and MaintenanceManager at Standard Chartered GBS - Corporate and Investment Banking - CASA Account Opening and Maintenance