Monica Monico
Louisville,KY
Summary
Quality Technician experienced in manufacturing and production environments. Contributed to quality control efforts through inspection, testing, and documentation review while demonstrating strong analytical skills and problem-solving abilities. Maintained high standards of work under pressure, consistently delivering 100% effort.
Overview
22
22
years of professional experience
Work History
Quality Technician
Dameron Alloy Foundries
Louisville, KY
03.2024 - Current
- Interpreted and compared test results with specification.
- Documented inspection in accordance with established procedures.
- Prepared documentation necessary for each shipment.
- Keep updated all the ASL
- Contacted Suppliers for Annual Evaluations updates.
Sr. Clint RTV Support Specialist
Radial
Louisville, KY
08.2020 - 03.2024
- RTV processing and managing communications with the client's system
- Provided technical support to customers via phone and email.
- Other operations responsibilities as determined by operations leadership.
Sr. Fulfilment Specialist
Radial
Louisville, KY
08.2014 - 08.2020
- Inventory Control associate
- Performed daily cycle count when necessary
- Report errors from DC such as mis-picks, shortages, overages and damage
- Processed customer order cancellations promptly.
- Customer service assistance
- Sku conversions and check batch codes
Warehouse Packer
Radial
Louisville , KY
03.2008 - 08.2014
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Assembled cartons, crates, and containers to prepare for shipping.
Warehouse Picker
Radial
Louisville, KY
06.2006 - 03.2008
- Operated warehouse equipment, including forklifts and pallet jacks safely.
- A picker selects merchandise from shelves and prepares items for shipping.
Gift Wrapper
Radial
Louisville, KY
08.2004 - 06.2006
- Verified orders in computer system and wrapped items for shipping to ensure accuracy and presentation.
- Wrapped gifts of various shapes and sizes using precise technique for aesthetically pleasing presentation.
Education
Analysis Program -
ITEC UNIVERSITY
Guadalajara Jal Mexico06-1995
High School Diploma -
I.L.A. High School
Guadalajara Jal Mexico05-1991
Skills
- Inventory management
- Documentation skills
- Experience using Microsoft Excel
- Attention to detail
- Problem solving
- Supplier communication
- Customer support
- Team collaboration
- Ability to multitask
- Documentation skills
- Adaptability in change
- Bilingual
Timeline
Quality Technician
Dameron Alloy Foundries
03.2024 - Current
Sr. Clint RTV Support Specialist
Radial
08.2020 - 03.2024
Sr. Fulfilment Specialist
Radial
08.2014 - 08.2020
Warehouse Packer
Radial
03.2008 - 08.2014
Warehouse Picker
Radial
06.2006 - 03.2008
Gift Wrapper
Radial
08.2004 - 06.2006
Analysis Program -
ITEC UNIVERSITY
High School Diploma -
I.L.A. High School