MONICA MONREAL
Casa Grande,AZ
Summary
Compassionate healthcare professional with experience in phlebotomy and patient assistance. Proficient in training new staff on safety protocols and procedures while ensuring a clean and organized work environment. Prepared to contribute to a high-quality patient care team.
Overview
14
14
years of professional experience
Work History
Phlebotomist
Clinica La Familia
Casa Grande, Arizona
11.2025 - Current
- Collected blood samples using proper techniques and safety protocols.
- Collected specimens from patients for diagnostic testing. from pediatric, adult, geriatric, and special needs patients.
- Prepared patients for blood draws, ensuring comfort and clarity.
- Followed infection control guidelines to prevent contamination during procedures.
- Communicated effectively with patients regarding procedures and expectations.
- Ensured cleanliness and organization in lab environment to support safety and efficiency.
- Processed patient information accurately in electronic health records system.
- Trained new staff on phlebotomy procedures and safety measures to enhance team competency.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Managed inventory and ordered necessary supplies to maintain operational readiness.
Certified Nursing Assistant
Clinica La Familia
Casa Grande, Arizona
05.2023 - 11.2025
- Greeted patients upon arrival to ensure a welcoming atmosphere.
- Verify patient's identity.
- Collect patient any new information.
- Communicated effectively with patients to address their needs and concerns.
- Documented patient information accurately in electronic health records to maintain comprehensive health records.
- Observed and reported unusual symptoms and changes to Provider to facilitate timely medical intervention.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Demonstrated proficiency in CPR techniques during training sessions.
- Instructed Medical Assistant students in patient care techniques and vital signs.
Homemaker
N/A
Casa Grande, Arizona
03.2016 - 03.2023
- Organized daily schedules for family activities and responsibilities.
- Managed household budgets and tracked expenses effectively.
- Prepared nutritious meals and planned weekly menus for the family.
- Developed educational activities to support children's learning at home.
- Supervised and tracked children's play activities to ensure safety and engagement.
- Maintained a clean and safe living environment through regular cleaning routines.
- Coordinated home maintenance and repairs with service providers.
- Cultivated strong relationships with community resources for family support services.
Cashier Assistant
Express Industries
Casa Grande, Arizona
06.2015 - 03.2016
- Processed customer transactions efficiently at checkout, ensuring accurate scanning of all items.
- Assisted customers with purchases and processed transactions efficiently.
- Provided accurate cash register operations, including accepting payments and providing change.
- Maintained accurate cash drawer and balanced at end of shifts.
- Resolved customer inquiries and issues promptly to ensure a positive shopping experience.
- Interacted politely with customers to promote quality service during checkout.
- Provided product knowledge to enhance customer shopping experiences.
- Organized merchandise displays to enhance product visibility and accessibility for customers.
- Restocked shelves to maintain optimal inventory levels.
Inspection Technician
Price
Casa Grande, Arizona
09.2013 - 06.2015
- Utilized inspection tools to assess product integrity and performance.
- Conducted inspections to ensure compliance with safety and quality standards.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Maintained equipment calibration to ensure accurate measurement results.
- Implemented process improvements to enhance inspection efficiency and accuracy.
- Collaborated with production teams to address quality issues promptly.
- Documented inspection findings in detailed reports for management review.
Full time Student
Central Arizona College
Coolidge, Arizona
06.2012 - 05.2013
- Conducted research for assignments using academic databases and library resources.
- Collaborated with peers on group projects to develop teamwork skills.
- Prepared and delivered presentations on subject-specific topics.
- Gave presentations on current topics relevant to the curriculum.
- Engaged in classroom discussions, demonstrating critical thinking skills.
- Attended lectures and engaged in class discussions to enhance understanding.
- Utilized online learning platforms for coursework and communication with instructors.
- Completed assigned readings and homework, enhancing understanding of subject matter.
Education
Phlebotomy Certificate
Life Works
Mesa, AZ10-2025
Nurse Assitant
Arizona Medical Training Institute
Mesa, AZ03-2021
High School Diploma -
Vista Grande
Casa Grande, AZ05-2012
Associate of Arts - General
Central Arizona College
Coolidge, AZSkills
- Blood collection
- Venipuncture
- Specimen collection and storage
- Specimen labeling procedures
- Accurate specimen labeling
- Specimen quality assurance
- Infection control
- Safety compliance
- Electronic health records
- Data entry
- Medical records review
- Vital signs monitoring
- Patient care
- Onboarding new staff
- Team collaboration
- Effective communication
- Patient communication
- Proficient at multi-tasking
- Equipment sanitation
- Venipuncture
Timeline
Phlebotomist
Clinica La Familia
11.2025 - Current
Certified Nursing Assistant
Clinica La Familia
05.2023 - 11.2025
Homemaker
N/A
03.2016 - 03.2023
Cashier Assistant
Express Industries
06.2015 - 03.2016
Inspection Technician
Price
09.2013 - 06.2015
Full time Student
Central Arizona College
06.2012 - 05.2013
Phlebotomy Certificate
Life Works
Nurse Assitant
Arizona Medical Training Institute
High School Diploma -
Vista Grande
Associate of Arts - General
Central Arizona College