Overview
Work History
Skills
Timeline
Generic

Monica Monroy

Compton,CA

Overview

11
11
years of professional experience

Work History

Load Planner/Dispatcher

STG Logistics
Compton, CA
08.2024 - Current
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping paperwork.
  • Reviewed transportation paperwork such as manifests, packing lists, and certificates of origin before cargo release.
  • Prepared bills of lading for outbound freight with accurate details and timely processing.
  • Used specialized software to create load plans based on weight, volume, route limits, and safety rules for hazmat class.
  • Helped resolve load conflicts with customer service and terminal teams.
  • Planned truck and rail loads for STG Logistics freight schedules.
  • Worked with team to assign drivers based on load type and planned routes.
  • Guided warehouse staff on proper loading methods for different freight types.

Billing Coordinator

IDC Logistics
Lynwood, CA
08.2021 - 07.2024
  • Prepared receiving reports and updated vendor balance sheets to record accounts payable.
  • Supported month-end closing tasks tied to accounts receivable activity.
  • Filed claims with insurance carriers.
  • Maintained billing systems by entering customer data and revising existing records.
  • Helped speed payment processing by checking vendor data for accuracy and current status.
  • Tracked past-due accounts and followed up on outstanding invoices for collection.
  • Processed invoice payments and entered details into account database.
  • Verified shipment details against bills of lading and delivery documents.

Shipping Coordinator

Everest Refrigeration
Compton, CA
12.2015 - 06.2021
  • Tracked shipment status and shared updates with internal teams and customers.
  • Built and kept working relationships with shipping vendors and partners.
  • Completed shipping paperwork, including bills of lading and invoices.
  • Fixed problems with damaged or missing shipments quickly.
  • Managed daily shipping schedules to support on-time product delivery.
  • Set transportation cost standards and used economical shipping practices.
  • Scheduled carrier pickups and deliveries using shipping calendars and dispatch updates.
  • Tracked shipment status and resolved delays with carriers, warehouse teams, and sales staff.

Skills

  • Carrier negotiations and freight coordination
  • Account management
  • Shipping documentation and procedures
  • Software proficiency
  • Load distribution and route optimization
  • Transportation planning and logistics analysis
  • Warehouse and outbound dock operations
  • Bilingual Spanish communication
  • Routing
  • Transportation planning
  • Logistics analysis
  • Warehouse operations
  • Outbound dock operations
  • Bilingual Spanish-language

Timeline

Load Planner/Dispatcher

STG Logistics
08.2024 - Current

Billing Coordinator

IDC Logistics
08.2021 - 07.2024

Shipping Coordinator

Everest Refrigeration
12.2015 - 06.2021
Monica Monroy