Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monica Montes

Yakima,WA

Summary

Seeking a highly rewarding position where I can grow, expand my knowledge and showcase my capability of gaining new skills.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant & A Public Notary

Dedicated Property Management
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Guaranteed compliance with state laws and regulations through diligent adherence to notarial procedures and record-keeping practices.

Home Health Care Aide

Addus Homecare
11.2018 - 08.2022
  • Caregiver duties and responsibilities are assisting people with every day living care activities.
  • Maintained clean and well-organized environment to help client happiness and safety
  • Transported to appointments to maintain wellness and support daily living needs

Sales Representative

CUSTOM WIRELESS
02.2017 - 06.2018
  • Customer inquiries regarding paying off monthly cellphone bills, activating cellphone bills, handling customer complaints, and up selling phone accessories
  • As well as store closing and opening tasks including but not limited to cleaning, counting down tills

Customer Service Representative

Arvato digital services
01.2016 - 05.2016
  • My position at Arvato I would be in charge of taking customer phone calls
  • It would involve myself getting to know the customers needs and take care of there inquiry
  • It would involve balance checks, balance transfers, account terminations

Education

some college -

Yakima Valley Community College
Yakima, WA
05.2015

High school diploma -

A.C Davis high School
Yakima, WA
06.2011

Skills

  • Basic computer skills
  • Caregiver skills
  • Customer service skills
  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • File organization
  • Document scanning
  • Telephone reception

Certification

Certified Home Health Aide

Languages

English
Native or Bilingual

Timeline

Office Administrative Assistant & A Public Notary

Dedicated Property Management
08.2022 - Current

Home Health Care Aide

Addus Homecare
11.2018 - 08.2022

Sales Representative

CUSTOM WIRELESS
02.2017 - 06.2018

Customer Service Representative

Arvato digital services
01.2016 - 05.2016

High school diploma -

A.C Davis high School

some college -

Yakima Valley Community College

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Monica Montes