Monica Montgomery
Denton,TX
Summary
Dynamic professional with a proven track record at the Texas Juvenile Justice Department, specializing in leadership training and employee development. Expert in cross-functional collaboration and workshop facilitation, I have successfully implemented comprehensive training programs that enhanced productivity and fostered a culture of continuous improvement. Recognized for effective communication and conflict resolution skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Professional Development Leader
Texas Juvenile Justice Department
Gainesville, TX
08.2015 - Current
- Facilitated discussions between teams about ways to improve productivity.
- Identified opportunities for cross-functional learning within the organization.
- Developed and implemented professional development plans for staff members.
- Provided guidance to employees on career planning and development strategies.
- Maintained records of all employee training activities and progress reports.
- Participated in conferences, seminars, or other events related to professional development topics.
- Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
- Implemented training improvements to achieve desired results.
- Conducted needs assessments using variety of methods to identify and prioritize developmental needs.
- Collaborated with internal teams to produce and maintain knowledge base content.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Organized manuals, multimedia visual aids and other educational materials to aid training.
- Designed training schedules for new and existing employees.
- Roleplayed various scenarios with teams to build confidence in handling situations.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Collaborated with management to align on strategy and communication of content.
Training Specialist II
Denton State Supported Living Center
Denton, TX
05.1991 - 08.2015
- Prepared detailed reports analyzing course completion rates, learner satisfaction scores.
- Developed and maintained training materials, including job aids, handouts, and presentations.
- Maintained accurate records of all completed trainings in the organization's Learning Management System.
- Facilitated classroom instruction for groups up to 30 students.
- Identified areas for improvement within existing training programs and provided recommendations for change.
- Assisted in developing training plans for new hires and existing employees.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Coordinated with subject matter experts in order to develop comprehensive training content.
- Provided ongoing coaching and mentoring services to help learners improve their skillsets.
- Conducted train-the-trainer sessions to ensure trainers are prepared to deliver courses effectively.
- Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
- Tracked attendees, participation and understanding of course material.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Supported onboarding of new employees by hosting orientation sessions.
- Designed and implemented comprehensive training programs to meet organizational needs.
- Promoted a culture of continuous learning and improvement within the organization.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Coordinated continuous education and professional development opportunities for staff.
Education
High School Diploma -
Shelbyville High School
Shelbyville, TX05-1991
Criminal Justice
Texas Woman's University
Denton, TXSkills
- Leadership training and employee development
- CPR, AED, and first aid instructor
- Cross-functional collaboration
- Team building and coaching
- Effective communication
- Conflict resolution strategies
- Time management skills
- Workshop facilitation and assessment
Certification
- CPR/AED/First Ad Instructor
- Handle with Care Master Instructor
- Graduate of Leadership Training Camp
- Certified Instructor of CAPPS(Centralized Accounting and Payroll/Personnel Systems
Timeline
Professional Development Leader
Texas Juvenile Justice Department
08.2015 - Current
Training Specialist II
Denton State Supported Living Center
05.1991 - 08.2015
High School Diploma -
Shelbyville High School
Criminal Justice
Texas Woman's University