Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Certification
Affiliations
References
Timeline
Generic

Monica Montiel

San Jose,CA

Summary

Dedicated administrative professional with over 10 years of experience supporting healthcare executives. Proficient in calendar management, vendor relations, and operational support, ensuring smooth operations and effective communication across departments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Healthcare Administrative Assistant

Allergy and Asthma Associates of Northern California
03.2014 - Current
  • Serving as the Administrative Assistant to the Executive Director, providing operational support to Allergy and Asthma Associates of Northern California for 10+ years.
  • Provide executive-level administrative support to the Executive Director, secondary support to the Nursing Manager, and support to 8 physicians.
  • Plan, organize, and manage multiple calendars.
  • Manage purchases, direct vendor relations, generate, and maintain records.
  • Coordinate and maintain monthly and weekly nursing schedules for over 50 departmental employees.
  • Plan and coordinate luncheons, and develop presentations for related on-site and off-site meetings.
  • Liaison between all impacted departments to ensure proper communication and reporting practices.
  • Improve procedures, and meet demanding deadlines.
  • Created and executed numerous projects using Excel, PowerPoint, and MS Word.
  • Developing improved data management and calendar systems.
  • Return dictated reports in printed or electronic form for the physician’s review, signature, and corrections for inclusion in the patient’s medical file.
  • Collect daily deposits from all eight locations, post payments, and log all payment types into our EFT log.
  • Helped get our team into EHR, as well as using a fob login system.
  • Assist with daily IT support in all eight of our locations.
  • Assisted with opening our last two satellite offices.

Office Manager

Hamid M. Mehdizadeh, M.D., Inc.
San Jose, CA
06.2000 - 02.2014
  • Maintains office services by organizing office operations and procedures, controlling correspondence, designing a filing system, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
  • Provide historical references by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees, and following up on work results.
  • Keeps the physician informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional societies.
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Contributes to team effort by accomplishing related results, as needed.

Education

General Education -

Ridgemont High School
San Jose

Skills

  • Database management
  • Microsoft Office suite
  • Office equipment operation
  • Accounting expertise
  • Administrative support
  • Calendar and meeting coordination
  • Travel planning
  • Report preparation
  • Proofreading and correspondence
  • Customer service excellence
  • Client relationship management
  • Telephone communication handling
  • Verbal and written communication
  • Attention to detail and accuracy
  • Active listening skills
  • Independent work capability
  • Assertiveness and diplomacy
  • Analytical thinking and decision making
  • Collaboration and teamwork
  • Energetic and motivated approach
  • Flexibility and adaptability
  • Initiative and proactive mindset
  • Judgment and reliability
  • Multitasking proficiency
  • Confidential information handling
  • Deadline management and prioritization

Websites

References

Available upon request

Languages

Spanish
Professional

Certification

  • Medical Terminology

Affiliations

  • Crossfit/Yoga-Staying active
  • Baking

References

References available upon request.

Timeline

Healthcare Administrative Assistant

Allergy and Asthma Associates of Northern California
03.2014 - Current

Office Manager

Hamid M. Mehdizadeh, M.D., Inc.
06.2000 - 02.2014

General Education -

Ridgemont High School

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