Monica Morales
Buhl,ID
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
General Labor
IES Custom Staffing
04.2018 - Current
- Monitored fields for pests, weeds and diseases.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
Homemaker
Morales Household
04.2014 - 04.2018
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas.
- Sorted, laundered and put away various laundry items.
- Maintained clean and comfortable environment in the home.
- Dusted picture frames and wall hangings with cloth.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed kitchen budget for supplies.
Customer Service
Macys
11.2013 - 04.2014
- Assembled completed orders and processed accurate payments to minimize accounting errors.
- Completed and processed paperwork for new and existing customers needing specialized assistance.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained staff on operating procedures and company services.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Distributed information to in-store guests and answered questions to serve needs and drive sales.
Education
No Degree - Phlebotomy
College of Southern Idaho
Twin Falls, ID04.2022
No Degree - Certified Nursing Assistant
College of Southern Idaho
Twin Falls, ID12.2021
GED -
College of Southern Idaho
Twin Falls, ID04.2021
Skills
- Safe Vehicle Operation
- Material Handling
- Order Picking
- Supply Organization
- Safety Compliance
- Load Inspection
- Equipment Inspection
- Quality Control
- Punctual and Dependable
- Attention to Detail
- Problem-Solving
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Labor
IES Custom Staffing
04.2018 - Current
Homemaker
Morales Household
04.2014 - 04.2018
Customer Service
Macys
11.2013 - 04.2014
No Degree - Phlebotomy
College of Southern Idaho
No Degree - Certified Nursing Assistant
College of Southern Idaho
GED -
College of Southern Idaho
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