Monica Morales
San Bernardino,CA
Summary
Dedicated Human Resources Manager bringing 18 years of experience providing guidance on human resources topics and challenges in distribution and manufacturing environments. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations.
Overview
18
18
years of professional experience
Work History
Senior People Partner
San Manuel Band of Mission Indians
04.2024 - Current
- Executes on talent strategies initiatives to increase organizational, team and individual performance. Using various data sets and reports, provides qualitative and quantitative analysis for use in trending discussions, decision making and solution finding.
- Assists in the support of client groups when identifying performance and engagement trends and in the development of strategies to address gaps. Participates in conversations on performance metrics, including but not limited to succession planning, bench strength, talent identification and calibration, and talent performance.
- Supports efforts to address employee relations matters such as conflict resolution, performance, corrective action, progressive discipline, and terminations and provides direct guidance on matters which are appropriate for the role.
- Collaborates with stakeholders on workforce planning efforts which may include re-organizations, restructures, and aligning job descriptions.
- Provides support for change management efforts with an emphasis on gaining commitment and adoption of key enterprise initiatives.
Human Resources Manager
Quanex Building Products
08.2021 - 03.2024
- Provide leadership and guidance to site management and local HR representatives, and ensure consistency with the execution of HR policies, programs, and procedures
- Oversee daily work of HR representatives at assigned site(s)
- Work with HR leadership and site management to ensure effective communication, implementation and/or administration of HR programs and policies to include, but not limited to, performance management, benefits programs, department structure and associate changes
- Investigate and recommend action to be taken, and participate in claims hearings as necessary, regarding unemployment compensation claims, workers compensation claims and Equal Employment Opportunity claims
- Develop and recommend recruitment objectives and plans within assigned site(s); oversee the recruitment process and ensure accurate and timely maintenance of required compliance files, department policies and procedures
- Maintain current knowledge of legal regulations, industry trends and best practices in Human Resources; make recommendations to improve current programs and processes and to ensure company legal compliance.
Assistant HR Manager
Dollar Tree
06.2018 - 07.2021
- Lead key HR objectives and drive continuous improvement within the DC
- Ensure prompt and accurate administration of payroll, benefits, attendance tracking, performance management and records maintenance
- Provide guidance and influence to ensure that DC leaders administer policies and procedures in a fair and consistent manner
- Ensure that facility remains current and adheres to company policies, and local, state and federal employment laws
- Effectively interacts with Associates and leaders in resolving employee relations issues
- Demonstrate strong interpersonal and communication skills while interacting with all levels of management at the DC and corporate office
- Lead hourly staffing process and onboarding to ensure DC is adequately staffed at all times.
Human Resources Manager
Anita's Mexican Foods
01.2017 - 05.2018
- Responsible for overseeing all the HR functions in a HR department to include employee relations, performance management, benefit administration, payroll, staffing and organizational effectiveness in support of organization goals
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
- Monitored and handled all employee claims, including performance-based and harassment incidents
- Handled worker's compensation claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
Plant Recruiter
Ready Pac Foods
11.2015 - 11.2016
- Responsible for managing all stages of recruiting cycle for all levels of positions
- Maintained effective communications with leadership
- Provided insights on market trends, salaries, problem-solving support for challenging staffing needs and strategies to hiring managers
- Prepared and maintained reports as required by management and track recruiting metrics to support current and anticipated staffing requirements
- Responsible for the implementation of recruiting and on-boarding processes, strategies and process improvement.
Regional Recruiter
Interstate Distributor Co
09.2012 - 08.2015
- Responsible for the development of recruiting strategies to identify qualified candidates through various recruiting tools
- Evaluate candidate's strengths compared with carrier's requirements by evaluating, screening, qualifying and interviewing candidates
- Manage driver leads effectively to properly build a pipeline for both current and future hires.
Human Resources Generalist
Frieda's Inc.
09.2011 - 09.2012
- Responsible for performing a variety of HR functions including, but not limited to recruiting, employee relations, benefits, payroll administration and HR policy implementation
- Administer employee insurance, pension and savings plans, working with insurance brokers and plan carriers
- Launched studies for implementation of organizational design to improve alignment between components of organization and its overall organizational framework
- Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
Human Resources Operations Manager
Lakeshore Learning Materials
08.2006 - 04.2011
- Provided HR staff and distribution center management team with assistance and guidelines needed to comply with company policies, procedures, and federal/state employment laws
- Handled employee relation issues such as work performance, conflict resolution, and discipline matters
- Advised on appropriate course of action including essential documentation, referrals, and/or counseling
- Liaised between multiple business divisions to improve communications.
Education
High School Diploma -
Fontana High School
Fontana, CA06.2001
Skills
- Employment Law
- Recruiting and Onboarding
- Occupational Safety and DOT Regulations
- Payroll and Benefits Administration
- Conflict Resolution
- HR supporting Supply Chain, Logistics and Manufacturing
Timeline
Senior People Partner
San Manuel Band of Mission Indians
04.2024 - Current
Human Resources Manager
Quanex Building Products
08.2021 - 03.2024
Assistant HR Manager
Dollar Tree
06.2018 - 07.2021
Human Resources Manager
Anita's Mexican Foods
01.2017 - 05.2018
Plant Recruiter
Ready Pac Foods
11.2015 - 11.2016
Regional Recruiter
Interstate Distributor Co
09.2012 - 08.2015
Human Resources Generalist
Frieda's Inc.
09.2011 - 09.2012
Human Resources Operations Manager
Lakeshore Learning Materials
08.2006 - 04.2011
High School Diploma -
Fontana High School
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