Monica Mowery
Baldwin,MD
Summary
Results-driven Credit Analyst at Siemens Healthineers, with experience in customer service, financial analysis, and credit risk assessment. Successfully managed a $10 million account portfolio, enhancing collection efficiency through strong customer relationships, strategic process improvements, and collaboration with the Sales team. Effectively communicated risk parameters, with attention to detail to inform approval decisions.
For the past 15+ years, I have managed multiple schedules for a household of two adults, one teenager at home, and another at college. In this role, I manage daily routines for effective scheduling, establishing and managing household budgets, coordinating appointments and follow up, volunteering at schools, and a past role as Treasurer for my daughter's Girl Scout troop.
Overview
17
17
years of professional experience
Work History
Credit Analyst
Siemens Healthineers
Newark, DE
12.1989 - 08.2006
- Managed an account portfolio exceeding $10 million for medical diagnostic equipment supplied to hospitals and laboratories.
- Responsible for the approval of equipment and supplies, as well as the collection of outstanding balances, while maintaining strong customer and sales team relationships.
- Identified process enhancements within approvals and collections to optimize operational efficiency.
- Developed comprehensive reports for senior management review.
- Maintained precise records of all account activities using the company software system and external software programs.
- Functional lead in SAP implementation
- Mailroom experience (beginning of career with DuPont)
- Prior to this position - retail experience in fashion industry
Education
Some College (No Degree) -
University of Delaware
Newark, DESome College (No Degree) -
University of Phoenix
OnlineSkills
- Communicated daily with clients in my portfolio and the sales team
- Leveraged strong customer service skills to build and support successful account relationships
- Performed credit and financial analysis, and risk assessment, to inform credit decision-making
- Developed reporting and data management through internal and SAP software
- Collaborated with a team to increase approvals, while also reducing outstanding balances
- Attention to detail
- Problem solving
- Effective verbal and written communication
- Strategic thinking
- Time management
- Process improvement
- High risk account reviews
- Financial statement reviews
- Goal oriented
Timeline
Credit Analyst
Siemens Healthineers
12.1989 - 08.2006
Some College (No Degree) -
University of Delaware
Some College (No Degree) -
University of Phoenix