Summary
Overview
Work History
Skills
Timeline
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Monica Newman

Elberton,GA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

13
13
years of professional experience

Work History

General Manager

The Spinx Company
Greenville, SC
06.2015 - 02.2024
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.

Shift Supervisor

CVS Pharmacy
Greer, SC
01.2011 - 04.2015
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Delegated tasks to employees and monitored activities and task completion.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.

Skills

  • P&L Management
  • Expense Control
  • Customer Relationship Management
  • Leadership
  • Staff Motivation
  • Employee Scheduling
  • Leadership and team building
  • Inventory Control

Timeline

General Manager

The Spinx Company
06.2015 - 02.2024

Shift Supervisor

CVS Pharmacy
01.2011 - 04.2015

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Monica Newman