Summary
Overview
Work History
Timeline
Generic

MONICA NGANGA

Puyallup,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Ablelight
Renton, WA
08.2016 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Provides leadership and oversight for the day-to-day operations of my assigned home(s) to deliver high quality care and home settings.
  • Communicates effectively (face-to-face, verbal, written, digital) and collaborates with co-workers, stakeholders, and other people.
  • Supports and develops the knowledge, skills, and abilities of the DSPs so they can more effectively fulfill current and future job/role responsibilities.
  • Trains new Direct Support staff members, ensuring an effective and successful transition from onboarding to in-home on-the-job training.
  • Responsible for securing and managing client funds and maintaining accurate client financial records.
  • Responsible for the overall cleanliness and maintenance of the group home to achieve Ablelight standards.
  • Coordinates client medical appointments and ensures that appointment outcomes and documentation are communicated to appropriate parties (ex., medication changes, changes in health status, special orders, follow-up appointments, etc.).
  • Any other assignment as may be assigned by the Residential Manager.
  • Delegated work to staff, setting priorities and goals.

DSP

Chimes Delaware
, Delaware
03.2008 - Current

Responsibilities

  • Assist individuals with disabilities with their daily living activities
  • Administer medication(s) according to guidelines
  • Aid in implementing treatments, training programs, and developmental/behavioral plans
  • Encourage community participation
  • Document all observations and daily progress notes
  • Communicate effectively with team members
  • Assist individuals in performing their cleaning responsibilities
  • Transport and accompany individuals to appointments, outings, and shopping
  • Perform other responsibilities and duties as assigned by your supervisor

DSP

Somerfold AL Delaware
, Delaware
03.2010 - 03.2016

Responsibilities

  • Assist individuals with disabilities with their daily living activities
  • Administer medication(s) according to guidelines
  • Encourage community participation
  • Document all observations and daily progress notes
  • Assist individuals in performing their cleaning responsibilities
  • Transport and accompany individuals to appointments, outings, and shopping
  • Perform other responsibilities and duties as assigned by your supervisor

Timeline

Assistant Manager

Ablelight
08.2016 - Current

DSP

Somerfold AL Delaware
03.2010 - 03.2016

DSP

Chimes Delaware
03.2008 - Current
MONICA NGANGA