Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Monica Nguyen

El Monte,California

Summary

Certified Nursing Assistant committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Monte Vista Grove Homes
10.2024 - Current
  • Assisted with patient transfers to and from wheelchairs, beds, and stretchers.
  • Assisted with bed positioning and turning to prevent skin breakdown.
  • Monitored and documented vital signs.
  • Assisted with medication preparation and reminders under supervision of RN/Med Tech certification.
  • Assisted residents with activities of daily living such as bathing, grooming, and dressing.

Store Manager

Sunright Tea Studio
03.2023 - 06.2024
  • Developed and implemented employee training programs.
  • Created and managed store schedules to ensure adequate staff coverage.
  • Developed and maintained positive relationships with customers.
  • Managed store operations, including inventory control, budgeting, and customer service.

Shift Lead

Sunright Tea Studio
02.2022 - 03.2023
  • Assisted with unloading and loading of cargo when needed.
  • Followed all safety protocols and guidelines.
  • Prepared and administered all invoices on spreadsheets; maintained records of all documents.

Team Member

Sunright Tea Studio
10.2021 - 02.2022
  • Investigated customer complaints and identified root causes.
  • Developed and implemented creative solutions to complex problems.
  • Developed and maintained customer service databases to ensure accurate and timely delivery of services.

Team Member

Baskin Robbins Ice Cream
01.2021 - 10.2021
  • Developed and implemented customer service strategies to improve customer experience.
  • Investigated customer complaints and identified root causes.

Education

CNA: Certified Nursing Assistant -

Allegiance Career Institute
Orange, CA
01.2024

Relevant Coursework - Nursing

Pasadena City College
Pasadena, CA
12.2023

High School Diploma -

Arroyo High School
El Monte
06-2021

Skills

  • Charting
  • Dementia Care
  • Geriatric Support
  • Assist in Medicine Administration
  • Patient Hygiene and Safety
  • Vital Sign Monitoring
  • Team Communication and Collaboration
  • Compassionate, Patient-Focused Care
  • Time management
  • Compassion and empathy

Certification

  • BLS
  • CNA
  • Med Tech

LANGUAGES

English: Native
Vietnamese: Intermediate

Timeline

CNA

Monte Vista Grove Homes
10.2024 - Current

Store Manager

Sunright Tea Studio
03.2023 - 06.2024

Shift Lead

Sunright Tea Studio
02.2022 - 03.2023

Team Member

Sunright Tea Studio
10.2021 - 02.2022

Team Member

Baskin Robbins Ice Cream
01.2021 - 10.2021

Relevant Coursework - Nursing

Pasadena City College

CNA: Certified Nursing Assistant -

Allegiance Career Institute

High School Diploma -

Arroyo High School

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Monica Nguyen