Monica Niccolai
Glenview,IL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
5
5
years of professional experience
Work History
Project Manager
Computer Space srl
01.2013 - 11.2013
- Increased clientele by 30% through web presence and social marketing.
- Performed collaborations in graphic design projects.
- Performed accounting and administrative tasks.
- Monitored project performance to identify areas of improvement and make adjustments
- Prepared and submitted project invoices for review and approval
Volunteer
NON SOLO LIBRI "ONLUS"
06.2012 - 10.2012
- Managed web and social media communications
- Managed hundreds of new online orders per day.
- Processed and distributed online pick up orders as needed.
Assistant Project Manager
The Panta Rei Center
09.2001 - 04.2003
- Re-designed Web Layout and images for array of commercial and government websites.
- Performed image editing on City of Chicago's Cultural Affair's Website as well as various client's, including tMarilyn Miglin and several academic departments at Loyola University Chicago.
- Created and developed Flash 5 multimedia applications as well as producing digital images as needed for team projects.
- Installing software on PC and MAC operating systems.
Researcher
Verispan, LLC.
04.2001 - 03.2003
- Manage various ad-hoc custom research and marketing projects to ensure accurate and timely information.
- Research, analyze and write proposals on prospective clients for Director of Research.
- Research, edit and query specific information in various healthcare databases using Access and various internet resources for increased accuracy by 40%.
- Create and profile new facility ID's as well as establish and end relationships as needed in Access.
- Design and manipulate tables as needed for various data projects
- Internet Research of facilities including; verification of URL's and extracting various data.
- Conduct telephone interviews with facility managers and administration for various healthcare survey's.
Receptionist
Verispan, LLC.
05.2000 - 04.2001
- Directed and managed over 50 incoming and outgoing calls to appropriate contacts on daily basis.
- Assisted in proofing and editing technical writing projects for software managers.
- Handled variety of clerical and administrative tasks as required supporting finance, sales/marketing, human resources and software development.
Administrative Assistant
Art Institute of Chicago
01.1999 - 01.2000
- Assisted Director of Development records and Researcher of museum and school on daily detailed projects.
- Researched and verified information on current and prospective donors of both museum and school.
- Reorganized and maintained approximately 2000 donor files; created donor files as needed.
- Designed and implemented new organization system for over 2,000 donor letters.
- Organized and prepared mailing projects in timely manner.
- Prepared and coordinated donor/museum member files and information for executive staff and visiting researchers.
Visitor Services Assistant
Art Institute of Chicago
08.1998 - 01.1999
- Sold tickets as well as memberships and renewals to museum visitors and members.
- General Bookkeeping to calculate and report daily museums ticket sales.
- Translated for non-English speaking visitors
- Liaison between general public and museum administration: Provided information as well as improvising in recommendations and plan directions for museum visitors
- Assist in training new employees.
Education
Continuing Education: Visual Communications -
Loyola University Chicago
Chicago, IL01.2002
Continuing Education: Textile Design, Print -
Philadelphia College of Textiles and Science
Philadelphia, PA05.1998
BA Fine Arts: Drawing and two-dimensional flat pattern design -
Loyola University Chicago
Chicago, IL01.1997
Skills
- Microsoft Word
- Microsoft Excel
- Programming Skills: Fundamentals of Visual Basic and HTML
- General Administrative Skills: Include telephone, photocopy, dictations, arranging travel arrangements, maintaining and updating schedules and appointments for executive staff, labeling, faxing, filing, word processing (40 wpm), multi-tasking
- General Bookkeeping
- Excellent analytical, research, written and inter-personal skills acquired through professional work experience and academic course work
- Fluent in Italian and have elementary knowledge of Spanish
- Work flow planning
- Cross-Functional Collaboration
- Project Management
- Project tracking
Languages
Spanish
Elementary
Italian
Professional Working
Timeline
Project Manager
Computer Space srl
01.2013 - 11.2013
Volunteer
NON SOLO LIBRI "ONLUS"
06.2012 - 10.2012
Assistant Project Manager
The Panta Rei Center
09.2001 - 04.2003
Researcher
Verispan, LLC.
04.2001 - 03.2003
Receptionist
Verispan, LLC.
05.2000 - 04.2001
Administrative Assistant
Art Institute of Chicago
01.1999 - 01.2000
Visitor Services Assistant
Art Institute of Chicago
08.1998 - 01.1999
Continuing Education: Visual Communications -
Loyola University Chicago
Continuing Education: Textile Design, Print -
Philadelphia College of Textiles and Science
BA Fine Arts: Drawing and two-dimensional flat pattern design -
Loyola University Chicago
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