Monica Butler
Runge,TX
Summary
Driven to work efficiently and accurately to maximize team success and serve others. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly.
Overview
12
12
years of professional experience
Work History
Cosmetologist
Self-employeed
10.2018 - 08.2023
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Dental Assistant
Dr. Steven Lopez DDS
01.2014 - 03.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history and vital signs for future reference.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Dental Assistant
Karnes Community Health Center
02.2012 - 12.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared patient X-rays and images for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Used dentrix to document and maintain patient information and health background.
- Typed patient data into computer system using dentrix while following privacy laws and maintaining high level of accuracy.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Education
Dental Assisting
Kaplan Career Institute
San Antonio, TXAssociate of Applied Science - Cosmetology
Coastal Bend College
Beeville, TX08.2018
GED -
Runge High School
Runge, TX05.2007
Skills
- Telephone Etiquette
- Visitor and Customer Relations
- Greet Guests
- Appointment Scheduling Software
- Availability Record Keeping
- Reminder Calls
- Records Pulling
- Entering Patient Data
- Making Appointments
Timeline
Cosmetologist
Self-employeed
10.2018 - 08.2023
Dental Assistant
Dr. Steven Lopez DDS
01.2014 - 03.2016
Dental Assistant
Karnes Community Health Center
02.2012 - 12.2013
Dental Assisting
Kaplan Career Institute
Associate of Applied Science - Cosmetology
Coastal Bend College
GED -
Runge High School
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