Monica Padilla
Roswell,NM
Summary
Experienced with operational management, child care, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance efficiency. Great at creating positive and safe environments.
Overview
5
5
years of professional experience
Work History
Front Counter Manager
Center City Lanes
07.2021 - 07.2025
- Coordinated with other departments within the establishment to ensure seamless integration of services at the front counter.
- Oversaw cash register reconciliation at the end of each shift, ensuring accuracy in all transactions.
- Managed cash handling procedures to minimize discrepancies and maintain accurate financial records.
- Resolved customer complaints professionally, maintaining positive relationships with patrons and encouraging repeat business.
Daycare Teacher
Little Lambs Day Care
10.2020 - 02.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Education
High School Diploma -
Roswell High School
Roswell, NM05-2018
Skills
- Fluent in Spanish
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Positive reinforcement
- Health and safety
- Classroom management
Languages
Spanish
Timeline
Front Counter Manager
Center City Lanes
07.2021 - 07.2025
Daycare Teacher
Little Lambs Day Care
10.2020 - 02.2021
High School Diploma -
Roswell High School
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