Monica Palacios
Sunnyvale
Summary
Accomplished Care Provider and Driver with a proven track record of enhancing patient wellness and safety, demonstrated through exceptional service at IHSS In Home Support Services. and fostering emotional support, achieving significant improvements in Brothers health outcomes. Skilled in navigating challenging conditions, ensuring timely and safe transportation.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Care Provider
IHSS In Home Support Services
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Promoted social, emotional, and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
Driver
Hop Skip Drive
08.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Education
N/A - Badics Studies
Sunnyvale High
Sunnyvale, CASkills
- Emotional support
- Housekeeping
- Mobility assistance
- Grocery shopping
- Social interaction
- Companionship skills
- Laundry services
- Personal care
- Direct patient care
- Recreational activities
Certification
CPR CERTIFIED
FIRST AID CERTIFIED
Languages
Spanish
Limited Working
Timeline
Driver
Hop Skip Drive
08.2023 - Current
Care Provider
IHSS In Home Support Services
N/A - Badics Studies
Sunnyvale High