Monica Parra
Glendale,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Partners Landscape and Design
08.2015 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Project Estimator
Partners Landscape and Design
01.2016 - Current
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Conducted post-project evaluations to determine areas for improvement in future estimations.
- Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
- Facilitated continuous improvement initiatives within the estimating department by sharing best practices among colleagues and providing constructive feedback on processes.
- Analyzed plans and specifications to identify scope and cost of projects.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Prepared bids and proposals to submit to clients and secure new business.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
Education
Associate of Applied Science - Organizational Management
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2026
Associate of Applied Science - Culinary Arts
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2016
Skills
- Multitasking Abilities
- Customer Service
- Administrative Support
- Database entry
- Invoice Processing
- Documentation And Reporting
- Accounting Support
- Strong Problem Solver
- Office Management
Languages
Spanish
Native or Bilingual
Timeline
Project Estimator
Partners Landscape and Design
01.2016 - Current
Administrative Assistant
Partners Landscape and Design
08.2015 - Current
Associate of Applied Science - Organizational Management
Maricopa Community Colleges - Phoenix College
Associate of Applied Science - Culinary Arts
Maricopa Community Colleges - Estrella Mountain Community College