Rita Jeter
Camden,NJ
Summary
Dedicated Direct Care Worker with 12 years experience providing quality care and support to individual clients with intellectual disabilities. I have a proven track record of creating positive and meaning full relationships with clients, while also maintaining a safe environment. I have a strong work ethic and believe that being highly personable and honest is the best approach. Able to represent the company or agency of employment with professionalism, courtesy and compassion to client, families, advocates providers and public. I am seeking to expand my skills and provide high quality patient care in a hospital setting.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Newspaper Carrier
Courier Post
2024.05 - Current
- Assembled and bagged newspapers prior to delivery.
- Delivered newspapers 7 days a week through assigned routes.
- Ensured safe driving practices while navigating various weather conditions and road situations.
- Demonstrated strong communication skills when interacting with both colleagues and customers.
- Drove safely and legally for professional, responsible delivery services.
- Maintained punctual delivery times for consistent customer service experience.
- Distribute papers at night until early morning.
Direct Support Professional
The Arc of Camden County
2020.06 - Current
- Work with clients on daily goals by doing crafts activities and going on public outings
- Transport clients in need of hoyer lift, walker and wheelchair.
- Administered medication to clients prescribed daily medication at scheduled time
- Assist clients who are not able to feed themselves
- Perform light cleaning duties
- Assistant clients with personal hygiene
- Update daily progress on goals
- Plan holiday parties, attend trainings and submit supply inventory each month.
Residential Technician
The Are Gloucester
2012.11 - 2016.09
- Cared for 6 clients
- Assisted clients with cooking, bathing, grooming and other daily tasks
- Accompanied clients outside of home, serving as a guide, companion and aide
- Administrated clients prescribed daily medication at schedule times
- Performed light housekeeping such as laundry, washing dishes, changing linen and vacuuming
- Followed care plan, home regulations, and ensured safety practices were consistently implemented
- Assisted Director with updating confidential files.
- Accommodated clients in need of walker and wheelchair to be transported throughout facilities.
Tech Instructor
The Arc Gloucester
2008.01 - 2012.11
- Worked with clients on daily activities pertain to objectives to meet clients goals
- Assist clients using wheelchairs, walkers, and hoyer lift throughout the facility.
- Document clients progress on daily activities
- Assisted clients with activities, bathroom and eating
- Ordered center supplies each month
- Assisted Supervisor with updating confidential files.
- Performed light cleaning duties
Customer Service Representative
Ashley Furniture HomeStore
2006.12 - 2008.11
- Promptly responded to general inquiries from staff and clients via telephone and emails
- Operated a cash register to proceed cash, check and credit card transactions
- Balanced daily cash deposits and bank vault inventory with a zero error rate
- Consistently improved customers satisfaction through expert resolution conflicts, issues and concerns
- Clarified policy and procedures for residential costumers.
Shift Manager
Wawa Food Market
2003.10 - 2006.12
- Helped and directed customers with their needs and assisting their questions and concerns
- Customers service check out ( Money Handling) working at the register and gas pump with efficiency and accuracy
- Prepared all food orders within a 2-3 minute time frame
- Maintained a highly standard of customer service during high volume and fast paced operation
- Followed food safety procedures according to company policies and health sanitation regulations
- Assist customers with there purchase
- Provide order support and process customer request
- Light cleaning duty.
Cashier
Dunkin' Donuts
2003.06 - 2003.09
- Courteously greeted customer and assist with purchases
- Quickly and accurately processed meal orders while developing connections with customers
- Resolved customers need using professionalism and sensitivity
- Handled multiple orders at once organizing and prioritizing orders as they received
- Training new cashiers on procedures, customers and sale techniques.
Sandwich Artist
Subway
2000.07 - 2003.05
- Counted money in cash drawers and document inventory at the beginning and end of shifts to ensure correct amount and adequate change
- Greeted customers entering establishment
- Explaining the menu and accurately taking customer orders as requested
- Make sure customers are eating in a clean and friendly environment
- Restock kitchen supplies, rotate food, prepare fresh vegetables, bread and soup throughout the day.
Education
Central Service Technician
Aseptic Technical Solutions
Philadelphia, PA10.2021
High school or equivalent - Business
Crestwood High School
Cresco, IA05.2013
Skills
- Developmental Disabilities Experience (10+ years)
- Communication
- Organization
- Medication Administration
- Adaptability
- Community inclusion
- Housekeeping
- Team working
- Time Managements
- Problem Solving'
- Customer Service
- Empathy
Certification
- CPR Certification, 03/01/23, 03/01/24
- First Aid Certification, 03/01/23, 03/01/24
- Administered Medication certification, Present
- Certified Compliance & Ethics Professional, Present
- Driver's License
- Registered Central Service Technician Certificate 11/6/2021
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Newspaper Carrier
Courier Post
2024.05 - Current
Direct Support Professional
The Arc of Camden County
2020.06 - Current
Residential Technician
The Are Gloucester
2012.11 - 2016.09
Tech Instructor
The Arc Gloucester
2008.01 - 2012.11
Customer Service Representative
Ashley Furniture HomeStore
2006.12 - 2008.11
Shift Manager
Wawa Food Market
2003.10 - 2006.12
Cashier
Dunkin' Donuts
2003.06 - 2003.09
Sandwich Artist
Subway
2000.07 - 2003.05
Central Service Technician
Aseptic Technical Solutions
High school or equivalent - Business
Crestwood High School
- CPR Certification, 03/01/23, 03/01/24
- First Aid Certification, 03/01/23, 03/01/24
- Administered Medication certification, Present
- Certified Compliance & Ethics Professional, Present
- Driver's License
- Registered Central Service Technician Certificate 11/6/2021
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