Monica Perez
Oxnard,CA
Summary
Ambitious Sales Leader always pursues new business opportunities and customer connections. Drives growth continuously with forward-thinking approach and tenacious pursuit of sales closings. Cultivates partnerships and finesses deals with knowledgeable, persuasive style.
Overview
16
16
years of professional experience
Work History
Sales Leader
RH Outlet
Oxnard, California
09.2022 - 09.2025
- Led sales team to achieve daily and weekly revenue goals.
- Trained new employees on effective sales techniques and customer engagement.
- Analyzed market trends to adjust sales strategies and improve performance.
- Conducted regular team meetings to motivate staff and share best practices.
- Implemented customer feedback processes to refine service offerings.
- Facilitated communication between departments to streamline operations and improve efficiency.
- Developed strategies to increase sales volume and improve customer satisfaction levels.
Lead Supervisor
Coach Outlet Store
Camarillo, California
11.2009 - 11.2021
- Supervised daily operations to ensure smooth store functioning.
- Trained and mentored new staff on customer service standards.
- Monitored inventory levels and coordinated stock replenishment efforts.
- Managed employee scheduling to optimize coverage during peak hours.
- Enforced company policies and maintained a safe shopping environment.
- Assisted in visual merchandising to enhance product displays and appeal.
Education
Some College (No Degree) - Gender Studies
Oxnard College
Oxnard, CASkills
- Sales strategy
- Customer engagement
- Market analysis
- Revenue forecasting
- Sales training
- Customer relationship management
- Performance improvement
- Team leadership
- Inventory management
- Visual merchandising
- Effective communication
- Problem solving
- Employee mentoring
- Staff motivation
- Cross-department collaboration
- Employee motivation
- Motivational leadership
- Sales presentations
Languages
Spanish
Native/ Bilingual
Accomplishments
2018-2019/ Two consecutive times given "Exceptional Talent" award by Tapestry.
Timeline
Sales Leader
RH Outlet
09.2022 - 09.2025
Lead Supervisor
Coach Outlet Store
11.2009 - 11.2021
Some College (No Degree) - Gender Studies
Oxnard College