Monica Phillips

• Directed unit staff and promoted quality care for diverse patients.
• Collaborated with interdisciplinary teams to develop individualized care plans for patients.
• Oversaw medication administration, monitored distribution and documented responses.
• Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
• Met with administrator to discuss patient care status, issues, and information.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Coordinated and performed patient admissions, transfers and discharges.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Advised, coached and mentored experienced and student nurses on medical issues, crisis management, and appropriate nursing interventions.
• Delegated tasks appropriately among staff members according to their qualifications.
• Implemented safety protocols when administering medications or performing treatments.

• Administered medications and treatments accurately, ensuring patient comfort and compliance.
• Monitored and documented patient vital signs, lab results, and other relevant data.
• Flap and airway monitoring.
• Assisted in the delivery of emergency care and performed life-saving procedures.
• Educated patients and their families on health conditions, treatment plans, and self-care strategies.
• Worked collaboratively with healthcare professionals to coordinate and manage patient care.
• Participated in quality improvement initiatives, and contributed to policy development.
• Provided emotional support and reassurance to patients during challenging times.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Maintained thorough, accurate and confidential documentation in electronic medical records.

Coordinated patient care needs with the healthcare team and delivered compassionate assistance with activities of daily living.

• Provided excellent customer service by effectively communicating with patients, families, staff, and staff in other hospital departments.
• Supported healthy patient skin with bedside baths, wound care and integrity checks.
• Promoted patient satisfaction by assisting with daily living needs, such as bathing, dressing, toileting, and exercising.
• Recorded observations and baseline measurements to maintain accurate medical records.
• Responded to patient alarms and needs assessment requests to identify the course of treatment.
• Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
• Documented patient intake, dietary requirements, and assisted with feeding.
• Trach care, suctioning, drain care, and D/C Foley and IVs.