Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Polanco

Columbus

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Office Clerk

CS BROWN COMPANY
06.2023 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.

AP Coordinator

FBM/Marjam
01.2023 - 06.2023
  • Received and recorded cash, checks and transfers.
  • Matched orders with invoices and recorded required information.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Reconciled computer reports with manually maintained ledgers.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Checked postings and documents for correctness, accuracy and proper coding.

Secretary

Tiffany Lumber
06.2010 - 12.2022
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Assisted with accounts receivable and accounts payable functions.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Education

High School Diploma -

AECI Charter High School
The Bronx, NY
06.2012

Skills

  • Financial Calculation and Analysis
  • Record Reconciliation
  • Bill Payment and Recordkeeping
  • Federal Regulation Compliance
  • Accounts Receivable
  • Customer Relations
  • Purchase Orders
  • Personal Bookkeeping
  • Inventory Management

Timeline

Office Clerk

CS BROWN COMPANY
06.2023 - Current

AP Coordinator

FBM/Marjam
01.2023 - 06.2023

Secretary

Tiffany Lumber
06.2010 - 12.2022

High School Diploma -

AECI Charter High School

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