Monica Prater
LEXINGTON,KY
Summary
Well organized, personable Office Manager with over 25 years extensive experience. Solid team player with a positive attitude and proven versatile skills. Driven to develop a rapport with our patients, I've been gifted with great communication skills. Articulate, enthusiastic and results-oriented person, known for my superior work ethic. I enjoy working with all types of people and I'm looking for a new role where hard work, dedication, and loyalty will be valued.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Dr. James Cooper
LEXINGTON, KY
12.2020 - Current
- Greeted patients, collected necessary documents.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Assist dentist as needed.
- Prepared required documentation for insurance companies related to claims processing.
- Processed and coordinated referrals to specialists.
- Verified insurance benefits.
- Scheduled cleanings and doctors treatment.
- Collected patient payments and billed insurance companies.
- Treatment plan coordination and payment schedules.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Bookkeeping.
- Developed treatment plans and presented them to patients, discussing payment and financing options.
Office Manager
Dr. Jackie Banahan
LEXINGTON, KY
02.2009 - 12.2020
- Maintained patient records, scheduled appointments, handled inquiries.
- Data entry.
- Verified insurance benefits.
- Scheduled, confirmed appointments and handled cancellations.
- Thorough opening, closing of office - follow up with overdue claims.
- Posted all payments to patient accounts.
- Collected payments from patients.
- Assisted dentist.
- Correspondence letters for insurance companies related to claims processing.
- Arranged documents for insurance claims.
- Gathered medical information, dental health history from patients.
- Verified patient's eligibility for benefits under various insurance plans.
- Processed referrals to specialists.
- Doctors treatment schedule
- Treatment plans and payment options.
Education
Associate of Science - Office Administration
Maysville Community And Technical College
Maysville, KY05-1986
Skills
- Bookkeeping
- Billing
- Office Management
- Data Entry
- Scheduling
- Patient Relations
- Scheduling Coordination
- Credit and collections
- Mail handling
- Information Protection
Certification
- X-Ray Certification
- CPR Certified
Who I am
- The one thing that, I believe, sets me apart from others, is the fact that the best thing I've ever done is to raise 2 amazing daughters to be the successful women that they are today. I am totally family oriented and family always comes first. Sure, I've had other accolades, but none as important and rewarding as that. That...is who I am
References
References available upon request.
Timeline
Office Manager
Dr. James Cooper
12.2020 - Current
Office Manager
Dr. Jackie Banahan
02.2009 - 12.2020
Associate of Science - Office Administration
Maysville Community And Technical College
Similar Profiles
Ari ReynosoAri Reynoso
Cashier at James Fenimore Cooper Service AreaCashier at James Fenimore Cooper Service Area
Mason KnoyMason Knoy
Intern at Bledsoe Riggert Cooper JamesIntern at Bledsoe Riggert Cooper James
James Patrick CooperJames Patrick Cooper
Photographer/Photo Editor at James Patrick Cooper PhotographyPhotographer/Photo Editor at James Patrick Cooper Photography