Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. 40-year history in processing medical records requests while delivering the highest quality of customer service. Strong communication, planning and conflict resolution skills. Builds a rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
21
21
years of professional experience
Work History
Medical Clerk
Ogden Regional Medical Center/Solis Mammography
02.2003 - Current
Assisted in training new Medical Clerks on clinic protocols, contributing to cohesive teamwork among staff members.
Streamlined appointment scheduling for optimal time management and increased daily patient flow.
Collaborated with administrative team members to implement new policies or procedures that improved overall clinic efficiency.
Ensured compliance with HIPAA regulations by securely storing sensitive patient information both physically and electronically.
Managed inventory levels for office supplies and medical equipment, minimizing stock shortages and reducing costs.
Supported office operations with efficient handling of incoming mail, faxes, and deliveries for seamless workflow.
Conducted data entry tasks related to patient demographics, insurance information, and clinical notes with precision for accurate recordkeeping.
Scanned medical records in digital format for easy retrieval and accessibility.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Reduced wait times with efficient patient check-in procedures, ensuring prompt service to all patients.