MONICA PRUDENT
Lauderhill
Summary
Experienced and detail-oriented Data Entry Specialist with a proven track record of 4 years in efficiently entering, updating, and maintaining data across multiple systems. Highly organized professional who excels in ensuring data accuracy and streamlining operations. Seeking to leverage skills in data management to contribute to the smooth functioning and enhanced efficiency of your organization.
Overview
8
8
years of professional experience
Work History
Network Management Representative
Premier Eye Care
12.2022 - Current
- Supported administrative staff by managing documents, ensuring timely filing and accurate data entry.
- Collaborated with cross-functional teams to facilitate smooth delivery of networking projects.
- Managed vendor relationships, negotiating contracts to secure cost-effective solutions and services.
- Participated in project meetings to report progress and provide insights on data entry requirements.
- Designed and maintained spreadsheets for outreach research and correspondence tracking.
Travel Consultant
American Express, AMEX
01.2020 - 02.2022
- Provided advice on destinations, transportation, accommodation, and activities, based on client preferences and industry knowledge
- Booked travel arrangements, including flights, hotels, rental cars, and activities, using computer reservation systems and other tools
- Managed travel reservations, including changes, cancellations, and refunds
- Provided exceptional customer service, addressing client inquiries and concerns in a timely and professional manner
- Developed and maintained relationships with clients, ensuring that their travel needs are met and that they are satisfied with the services provided
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation
Data Entry Specialist
ComplexCare Solutions
03.2018 - 01.2020
- Identified and resolves any errors in spreadsheet or database with attention detail.
- Maintained confidentiality of sensitive data and followed data entry procedures and standards, to ensure compliance requirements and protecting sensitive data.
- Updated existing records with new data, Ensuring that database is up-to-date and accurate, helping to improve organization or performance.
- Initiated and processed calls, scheduled medical appointment (in-person, in-home, or via Telehealth).
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Sales Representative
T-MOBILE USA
02.2017 - 03.2018
- Identified and generated new sales leads through research, networking, and referrals
- Built and maintained relationships with existing clients, understanding their needs and providing them with personalized solutions
- Delivered sales presentations and proposals to clients, demonstrating the value of the organization’s products and services
- Negotiated and closed sales agreements with clients, ensuring that all terms and conditions are clearly defined and agreed upon
- Maintained accurate records of sales activity, including sales calls, presentations, proposals, and contracts
- Participated in training and professional development opportunities to stay up-to-date on industry developments and sales techniques
- Researched orders inquiries and provided call back as needed
Education
High School Diploma -
Piper High School
Sunrise, FL06.2017
Skills
Software Proficiency: Microsoft Office suite (Excel, Word, Access, Onenote) Google Sheets
Problem Solving: Identifying the source of problems using facts and data
Attention to Detail: Paying close attention to small elements that make up project
Time Management: Able to meet deadlines and handle multiple tasks
Data processing & Management: Ability to process large volumes of information
Communication: Strong verbal and written communication skills
Additional Information
Typing Speed: 60 WMP
Remote or In Office
Timeline
Network Management Representative
Premier Eye Care
12.2022 - Current
Travel Consultant
American Express, AMEX
01.2020 - 02.2022
Data Entry Specialist
ComplexCare Solutions
03.2018 - 01.2020
Sales Representative
T-MOBILE USA
02.2017 - 03.2018
High School Diploma -
Piper High School
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