Monica Ramirez
Costa Mesa,CA
Summary
Resourceful and detail-oriented Administrative Assistant with a strong background in supporting daily operations, managing communications, coordinating schedules, and maintaining organized records. Recognized for excellent time management, accuracy, and a proactive approach to solving problems and improving workflow efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Payable Administrative Assistant
Automobile Club of Southern California
09.2024 - Current
- Manage the Accounts Payable inbox, ensuring timely review and response to incoming invoices and vendor communications
- Review and pay vendor invoices, verifying accuracy and compliance with internal invoicing guidelines
- Confirm sufficient purchase order (PO) funds are available before processing invoice payments
- Process purchase order requests submitted by construction project managers
- Maintain a detailed spreadsheet log tracking all POs created and invoices paid
- Follow up with vendors regarding payment status and resolve any discrepancies
- Communicate with project managers to clarify invoice issues or obtain missing information
- Set up new suppliers by collecting and entering all required documentation and vendor details
- Submit accurate and timely expense reports on behalf of project managers
- Open, sort, and distribute incoming mail to appropriate departments
- Order and maintain inventory of office supplies for the department
Receptionist
Infinite Peripherals
07.2019 - 09.2024
- Greet and welcome clients and visitors
- Assist with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans
- Coordinate and prepare meeting materials and training rooms
- Answer phones in a professional manner, and route calls as necessary
- Submit and reconcile expense reports
- Sort & distribute mail
- Address customer inquiries and provide updates on repair status
- Handle requests and queries from senior managers
- Manage office supply inventory and order when needed
- Assist colleagues with special department projects
- Process customer orders accurately and within agreed timeframes to meet service standards
- Assist in planning company events (Dinners, team bonding events, holiday parties, etc.)
- Order daily lunches for the entire office staff
Shift Leader
Pick Up Stix
01.2016 - 07.2019
- Used POS system to enter orders, process payments and issue receipts
- Trained restaurant employees to operate cash registers and keep restaurant clean throughout shift
- Checked and monitored inventory levels to reorder items
- Maintained cleanliness in dining and service area
- Upsold highlighted seasonal menu items
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Worked flexible hours across night, weekend, and holiday shifts
- Entered sales & labor data into an excel workbook at the end of each shift
- Managed incoming catering orders
- Resolved customer issues
- Delegated tasks amongst colleagues to ensure completion of duties
Education
Associate of Science - Business Administration
Coastline Community College
Fountain Valley, CA05.2026
High School Diploma -
Estancia High School
Costa Mesa, CA06.2016
Skills
- MS Office & Google Workspace
- Accounts Payable & PO Tracking
- Administrative Support
- Travel & Expense Coordination
- Vendor Communication
- Data Entry & Accuracy
- Time Management
- Multi-Line Phone Operation
Languages
Spanish
Native or Bilingual
Certification
- CNP - Certified Notary Public
Timeline
Accounts Payable Administrative Assistant
Automobile Club of Southern California
09.2024 - Current
Receptionist
Infinite Peripherals
07.2019 - 09.2024
Shift Leader
Pick Up Stix
01.2016 - 07.2019
Associate of Science - Business Administration
Coastline Community College
High School Diploma -
Estancia High School
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