Operations Manager
Alorica
- Supervised operations staff to ensure compliance with company policies and procedures.
- Empowered employees to enhance accountability and boost performance outcomes.
- Conducted regular performance reviews, identifying improvement areas and developing actionable plans.
- Managed inventory and supply chain operations for timely and accurate delivery of goods.
- Fostered a positive work environment, achieving higher employee retention rates.
- Provided training and guidance to team members to sustain high productivity levels.